Remote Senior Tech Support Engineer - SIEM & XDR Focus
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Role details
Tech stack
Job description
Palo Alto Networks is hiring a Senior Technical Support Engineer for Cortex XSIAM. You will join a global, customer-focused team providing expert support, handling escalations, and collaborating with developers to deliver permanent solutions.
The role emphasizes proactive risk mitigation, strong communication, and cross-geography teamwork. You will work with Windows, MacOS, and Linux environments, SIEM/EDR tools, and cloud deployment to support complex customer deployments.
Requirements
The role emphasizes proactive risk mitigation, strong communication, and cross-geography teamwork. You will work with Windows, MacOS, and Linux environments, SIEM/EDR tools, and cloud deployment to support complex customer deployments.
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