Data Center Technician

· The Datacenter Operation team supports the company’s fast growth by deploying and operating hyperscale datacenters. The team takes full onsite responsibility for each site and manages the end-to-end lifecycle of hardware fleet operations, providing scalable and reliable infrastructure solutions and services for AI workloads.

Responsibilities

· Install, rack, and deploy server and networking hardware in datacenter environments.

· Perform cable management tasks including reseating, labeling, and replacing network, power, and fiber/copper cabling.

· Execute server tray swaps and hardware replacements following established operational procedures.

· Respond to incidents and support onsite troubleshooting while maintaining aggressive SLA requirements.

· Document maintenance activities, hardware changes, and inventory updates accurately in tracking systems.

· Conduct visual inspections and basic diagnostics to identifypotential hardware or connectivity issues.

· Work within rotating shifts or hold on-call responsibilities to support 24/7 operations.

· Maintain positive and collaborative working relationships with customers, vendors, partner teams, and internal stakeholders.

Do you have experience in Networking equipment (troubleshooting support)?, Do you have a High school diploma or GED?, · High school diploma or equivalent required.

· Basic understanding of computer hardware and IT infrastructure concepts.

· Familiarity with server hardware components and basic troubleshooting concepts.

· Basic networking knowledge including copper/fiber cabling and connectivity standards.

· Strong attention to detail with the ability to follow technical procedures precisely.

· Ability to lift up to 50 pounds and work in datacenter environments.

· Strong organizational and time management skills in fast-paced operational settings.

Preferred Qualifications

· Previous experience in IT support, computer repair, or technical operations environments.

· Familiarity with datacenter equipment, ticketing systems, or asset tracking tools.

· Technical certifications or relevant coursework in IT, networking, or infrastructure operations.

· Experience supporting hardware deployments or break/fix activities.

· Exposure to Linux systems or command-line environments.

· Experience working in fast-paced, high-availability technical environments.

· Strong verbal and written communication skills with attention to clarity and detail.