CICS Systems Administrator/CICS SME

The CICS Systems Administrator/CICS SME contract supports a major client Mainframe project through a specialist consultancy, providing hands-on administration and technical troubleshooting across CICS. The role focuses on investigating production incidents and technical queries, including analysis of CICS dumps and traces to identify issues and support resolution., You will contribute specialist CICS expertise to help maintain the stability, availability, and performance of the environment. The role involves collaborating closely with DB2, storage, and broader Mainframe technical teams to resolve cross-platform issues. You will be expected to document technical findings and support incident resolution activities through to completion. The working environment is listed as remote., * Provide hands-on technical administration and support across the CICS environment

• Investigate and troubleshoot CICS-related production incidents and technical issues
• Access, review and analyse CICS dumps and traces to support incident investigation, including analysis of customer data where required
• Diagnose CICS system and transaction-related issues, helping to identify root causes
• Support CICS region administration, configuration and operational activities
• Provide specialist technical advice and expertise on CICS-related queries
• Work collaboratively with DB2, storage and wider Mainframe technical teams to investigate and resolve cross-platform issues
• Support the stability, availability and performance of the CICS environment
• Document technical findings and contribute to incident resolution activities
• Follow established operational procedures and security requirements

• Strong hands-on experience supporting and administering CICS within a Mainframe environment
• Good knowledge of CICS Transaction Server (CICS TS)
• Experience investigating and troubleshooting CICS production incidents
• Practical experience analysing CICS dumps and traces
• Understanding of CICS regions, configuration and systems operations
• Strong knowledge of IBM z/OS Mainframe environments
• Ability to investigate complex technical issues and provide clear technical findings
• Experience working with wider Mainframe technical teams

Nice to Have

• Active UK Security Check (SC) clearance
• Experience with CICSPlex SM (CPSM)
• Knowledge of Resource Definition Online (RDO) and CEMT
• Experience with CICS transaction monitoring and performance troubleshooting
• Experience supporting large-scale or complex enterprise Mainframe environments
• Experience working on major Mainframe transformation or technical delivery projects