Senuior Infrastructure Engineer

I’m working with an established UK business that’s looking to add an experienced Senior Infrastructure Engineer to its internal IT team.

It’s a good role for someone who enjoys getting stuck into the technical side rather than simply managing tickets. You’ll be the person the support team turns to when they’ve exhausted the usual options, but you’ll also have the opportunity to get involved in infrastructure upgrades, improvement projects and wider technical decisions.

The environment is varied, covering VMware, Azure, Microsoft 365, Intune, Active Directory, Meraki, Cisco, Veeam, Sophos, SAN and SD-WAN, so there’s plenty to get involved with technically.

What you’ll be doing

• Picking up the more complex 3rd Line infrastructure issues
• Acting as the technical escalation point for the support team
• Getting to the root cause of problems rather than just applying a temporary fix
• Leading and delivering infrastructure improvement projects
• Carrying out server, network and infrastructure upgrades
• Working with third-party suppliers and the internal development team
• Helping improve the resilience and reliability of the environment
• Sharing knowledge and helping develop other members of the team

You’ll already have a solid background in infrastructure and be comfortable troubleshooting across servers, networking and Microsoft technologies.

More importantly, they want someone who can take ownership. Someone who is happy to investigate a problem properly, make recommendations and see things through.

You don’t necessarily need to have worked with every technology in their environment, but you’ll need good infrastructure fundamentals and experience working at a 3rd Line / Senior Infrastructure Engineer level.

There’s also a genuine project element to the role, so experience delivering infrastructure upgrades, migrations or improvement projects would be useful.