Business Processes Consultant - SAP SuccessFactors
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Role details
Tech stack
Job description
You work as a consultant across the full SuccessFactors implementation lifecycle. You support clients from initial workshops through to go-live, and help them activate AI-powered HR features that move operations toward greater automation.
- Prepare and run customer workshops on process design and solution scoping.
- Execute system configurations and assist with root cause analysis during delivery.
- Help clients activate AI Agents and Assistants within SuccessFactors.
- Contribute to business process automation that reduces manual HR operations.
- Support go-live delivery within SAP’s premium services engagements.
Where you belong
You join a SuccessFactors consulting team that works with HR leaders and IT stakeholders across the DACH region. The team delivers end-to-end HR process transformations for organisations at every stage of their SAP journey. AI is changing how HR operates, and this team is directly part of that shift. You will work on live client engagements where process expertise and AI capability matter equally. This is a strong environment to grow as a consultant and shape what modern HR looks like.
Requirements
You are a SuccessFactors consultant who turns HR requirements into working configurations. You analyse and model business processes, design solutions, and create outcomes that deliver real customer value.
- You have hands-on experience with SAP SuccessFactors or SmartRecruiters, across modules such as Employee Central, Time Management, or Payroll.
- You understand business process management, business process modeling, and business architecture - and can map processes to clear customer value propositions.
- A SuccessFactors certification strengthens your application.
- Fluency in German and English is required.
You build trust with customers through honest, clear communication. You bring emotional intelligence to client relationships and solve complex problems with structure. You keep customer goals at the centre and adapt your communication style to the audience. You have a foundational understanding of AI capabilities within SuccessFactors and are ready to deepen it.
All roles at SAP require you to use AI tools as part of daily work. This means practising agentic AI, applying context engineering for quality outputs, contributing to AI-assisted automation and prototyping, and driving AI adoption with colleagues and customers - while assessing AI outputs critically and consistently.
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