Senior Professional Services Consultant - Data Security
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Role details
Tech stack
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Job description
individual will develop new services, implement best practices, and assist in customer escalations as needed. The ideal candidate has demonstrated ability to ensure successful service delivery and customer success, along with experience in third-party DLP solutions (Microsoft and Symantec) to support migrations to the Proofpoint Data Security Posture Platform. Proofpoint Consultants are service delivery experts who align client business priorities with data protection strategies. As subject matter experts in information security models, best practices, and operational strategies, they reduce client risk by mapping technology to organizational processes and resources. This is a critical, highly visible role supporting several of Proofpointβs top accounts. The Consultant must be confident working with technical resources, analysts, project sponsors, and executive stakeholders, delivering strong communication through product deliverables, meetings, workshops, and briefings. The role also requires the ability to work with non-technical stakeholders to develop technical and business requirements for custom data security programs. Scope engagements by assessing client operations and business processes, gathering requirements, and recommending optimized Proofpoint solutions Provide strategic program design solutions to help clients identify, protect, monitor, and manage sensitive data and users Collaborate with Professional Services, Support, Engineering, and Product teams to resolve customer concerns and escalations Partner with the sales organization to ensure customer needs are met and satisfaction remains high Present updates to management, highlighting risks, challenges, and proposed solutions 8+ years of industry experience in a customer-facing role ~8+ years of experience in IT consulting or related fields ~ Familiarity with data security domains, including: Strong executive-level communication skills (written and verbal) ~ Proven, commitment to exceptional client
Requirements
service, both in-person and virtually, ~ Ability to manage multiple projects simultaneously through completion ~ Strong English proficiency for both technical and non-technical communication Proficiency in Active Directory (GPO management) Basic understanding of cloud platforms (AWS, Azure, GCP) Basic scripting knowledge (Bash, PowerShell, Python) Basic understanding of Linux infrastructure Exposure to Microsoft or Symantec DLP solutions Flexible work environment Annual wellness and community outreach days Global collaboration and networking opportunities We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.Submit your application along with any supporting information- we canβt wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and
Benefits & conditions
equity. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
About the company
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. At Proofpoint youβll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: The Senior Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Data Security products, including: Insider Threat Management (ITM) SaaS Cloud Application Security Broker (CASB) SaaS Isolation & Adaptive Access Control (AAC) Data Security Posture Management (DSPM) This
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