Cloud DevOps Engineer

• Lead the enterprise-wide migration of Atlassian Jira and Confluence from a managed Data Center environment to Cloud SaaS / Atlassian Government Cloud (AGC).
• Provide ongoing operations and maintenance support for the agency’s enterprise DevSecOps shared services pipeline and infrastructure hosted in Amazon Web Services (AWS).
• Execute the Cloud-to-AGC (C2AGC) pre-migration checklist, evaluating site prerequisites, organizational readiness, administrative access, and AGC-specific architectural requirements.
• Conduct comprehensive assessments and inventory mapping of: 50+ Jira projects containing approximately 25,000 issues.
• 40+ Confluence spaces containing approximately 20,000 pages.
• User accounts, security schemes, attachments, custom workflows, automation scripts, Marketplace applications, and custom API integrations.
• Assess Marketplace application compatibility with AGC and develop manual migration strategies when automated migration options are unavailable.
• Coordinate with third-party vendors to establish migration timelines and support windows.
• Conduct at least two end-to-end test migration cycles in the AGC test environment.
• Coordinate User Acceptance Testing (UAT), document and troubleshoot defects, and optimize migration processes.
• Develop detailed production cutover runbooks, rollback and contingency plans, communication templates, and on-call support schedules.
• Execute production migration activities during scheduled maintenance windows, with a focus on data integrity and minimizing operational disruption.
• Provide post-migration support, troubleshoot broken integrations and links, validate permissions, and transition systems to standard operations.
• Administer, maintain, patch, and troubleshoot enterprise DevSecOps tools hosted on Linux servers, including: GitHub Enterprise Appliance
• CloudBees Jenkins (Ops Center, controllers, and agents)
• SonarQube
• JFrog Artifactory
• Invicti
• Support development teams in configuring, troubleshooting, and optimizing automated CI/CD deployment pipelines.
• Integrate static and dynamic application security scanning into CI/CD processes.
• Implement security best practices to support and maintain Authority to Operate (ATO) requirements.
• Manage access controls, security configurations, and blue/green deployment strategies.
• Design, deploy, configure, and maintain scalable AWS cloud infrastructure.
• Support AWS services, including EC2, VPC, Load Balancers, API Gateway, Lambda, and IAM.
• Develop and maintain Infrastructure as Code (IaC) solutions using AWS CloudFormation and Terraform.
• Automate server backups, system patching, security monitoring, and logging.
• Develop automation scripts using Bash, Python, and configuration management tools.
• Troubleshoot cloud infrastructure issues and implement solutions to improve system performance, reliability, and security.

• Clearance Requirement: Must be able to obtain a Public Trust
• 10+ years of IT experience in application delivery, systems administration, software engineering, or related technical disciplines.
• 6+ years of hands-on DevOps and cloud experience, including implementing CI/CD pipelines and administering supporting tools within AWS environments.
• Direct experience migrating Jira Data Center and Confluence Data Center environments to Atlassian Cloud SaaS or Atlassian Government Cloud.
• Hands-on experience with: Jira Cloud Migration Assistant (JCMA)
• Confluence Cloud Migration Assistant (CCMA)
• Marketplace application compatibility assessments and migration planning
• Knowledge of FedRAMP Moderate/High compliance requirements and Atlassian Government Cloud architecture.
• Experience with Atlassian Access/Guard, SAML, and Single Sign-On (SSO) integrations.
• Strong experience configuring, administering, and troubleshooting DevSecOps tools, including CloudBees Jenkins, GitHub Enterprise, SonarQube, JFrog Artifactory, and security scanning solutions.
• Strong understanding of AWS cloud services, including EC2, VPC, IAM, serverless technologies, and CloudFormation.
• Proficiency in Linux systems administration.
• Experience developing automation scripts using Bash and Python.
• Hands-on experience implementing Infrastructure as Code solutions using Terraform or CloudFormation.
• Strong troubleshooting, analytical, documentation, and communication skills.
• Preferred Certifications AWS Certified Developer - Associate
• AWS Certified Solutions Architect
• AWS Certified DevOps Engineer - Professional
• Atlassian Certified Professional (ACP) certifications, including relevant Jira or Confluence administration credentials
• Additional Requirements Must be a U.S. citizen or lawful permanent resident (Green Card holder) with at least three years of U.S. residency.
• Must be able to obtain and maintain a Public Trust determination.
• Must be able to collaborate effectively with technical teams, vendors, and government stakeholders.
• Must possess strong organizational skills and the ability to manage multiple technical priorities.

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.