Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.techcareers.com

Tech stack

Dynamic Host Configuration Protocol Data Center Infrastructure Management (CIM) Domain Name System (DNS) Ethernet Network Topologies Networking Hardware Transmission Control Protocol (TCP) Virtual Local Area Networks Wireless Access Point Patch Management Routing & Switching Cisco

Job description

• Field Deployments: Assist Senior Network Engineers with staging, unboxing, labeling, rack-mounting, cabling, and deploying network hardware across County facilities.
• UPS Refresh: Conduct site surveys (rack space, power, cabling); stage, transport, mount, cable, configure, test, and verify replacement UPS units and connected hardware.
• Wireless Access Point Refresh: Pre-validate sites, physically replace access points, verify cabling and switch connectivity, assist with provisioning, and conduct post-install connectivity testing.
• Troubleshooting & Escalation: Perform Layer 1 and Layer 2 troubleshooting (copper/fiber cabling, link status, basic VLAN/switch-port issues, IP/DHCP/DNS reachability); collect logs and escalate complex issues.
• Documentation & Asset Management: Record serial numbers, asset tags, and port patches; maintain project checklists and update NetBox and other DTS repositories following established standards and change-management protocols.

Requirements

• Hands-on experience supporting, installing, or troubleshooting IT hardware and enterprise network infrastructure.
• Strong foundational understanding of TCP/IP networking, Ethernet standards, switching, VLAN segmentation, DHCP, and DNS.
• Demonstrated ability to perform Layer 1/Layer 2 connectivity troubleshooting (e.g., verifying physical link, cable integrity, link speed/duplex, and port configurations).
• Ability to interpret and follow network topology diagrams, rack elevations, patching schedules, and detailed implementation scripts.
• High degree of accuracy in recording asset details, updating inventory sheets, and maintaining project tracking tools.
• Strong verbal and written communication skills to interface effectively with engineers, project managers, electricians, and non-technical facility staff.
• Ability to perform hands-on physical labor (lifting, rack mounting, ladder work, and running patch cables) and travel across various sites., * Direct experience deploying or supporting Cisco enterprise switching and routing platforms.
• Exposure to Aruba or Arista enterprise wireless platforms and controllers.
• Hands-on experience with enterprise power systems, particularly Vertiv UPS hardware.
• Prior use of NetBox or similar DCIM/IPAM documentation tools.
• Knowledge of structured cabling best practices (Cat6/6A copper terminations, fiber-optic handling, and patch management).
• Experience working within formal IT change control windows or scheduled facility maintenance periods.

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