(USA) Staff, Technology Operations

Role summary: As a Staff member in Technology Operations, you will lead the management and execution of complex programs, scale MCS performance through foundational improvements, expansion, and differentiated service capabilities. This role involves overseeing budgeting, risk assessment, and progress monitoring while fostering collaboration across multiple teams and stakeholders. You will provide strategic insights into technology initiatives, influence decision-making, and drive operational excellence. Your expertise will support the delivery of impactful solutions that enhance business performance and efficiency, while maintaining compliance with company standards and promoting continuous improvement within a dynamic technology environment. About the team: The Multichannel Solutions Team advances Walmart’s shared-inventory fulfillment across various channels and business models. By integrating partners, systems, inventory, and operations, the team delivers scalable solutions that enhance inventory productivity. Leveraging strong program management, data analysis, and stakeholder collaboration, the team drives value for Walmart, suppliers, sellers, and retail partners. Focused on operational excellence and financial management, the team ensures reliable execution and continuous improvement to support Walmart’s strategic growth and business objectives. What you’ll do:

• Enable & define the path for future launches
• Lead cross-functional launch readiness and performance-improvement mechanisms
• Define requirements across services by assessing requirements and identify risks to ensure successful project completion.
• Manage and monitor program budgets, providing accurate financial inputs for business cases and operating plans.
• Oversee program progress against milestones, leading cross-functional meetings to address schedule, risks, and dependencies.
• Define integrated plans aligned with business priorities, establishing charters and performance baselines.
• Build consensus among stakeholders through clear, concise communication and influence decision-making.
• Translate business requirements into technology strategies and initiatives, driving execution and delivering measurable value.
• Support continuous improvement by evaluating program effectiveness and recommending efficiency enhancements.

• Proven expertise in program and financial management, including budgeting, cost monitoring, and ROI projection.
• Strong skills in program estimation, risk assessment, and mitigation for projects of small to medium complexity.
• Experience in program monitoring and control, with the ability to lead cross-functional coordination and maintain project health.
• Proficiency in stakeholder management, influencing, and building consensus through clear, concise communication.
• Solid understanding of business operations, KPIs, and decision-making processes aligned with organizational goals.
• Knowledge of technology landscape and ability to translate business requirements into strategic initiatives.
• Competence in data analysis to support business planning and performance evaluation., Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.Option 2: 6 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock, Discount Card

Get 10% off

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Live Better U

100% covered

Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Walmart Academy

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Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.

Financial perks

Enjoy 401(k) matching and stock purchase plans.

Paid time off

Take a break as needed for vacation, sick leave, holidays, parental leave, and more

Comprehensive health benefits

Medical, dental, vision, and wellness programs for you and your family

Wellbeing programs

Access mental health resources and assistance programs for life’s challenges

Career growth opportunities

Training, leadership programs, and clear paths to advance.

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Life at Walmart

Imagine a workplace surrounded by innovation. At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal-it’s a reality. Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.

Join us at Walmart and grow your career alongside a community that feels like home.

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