IT Change Manager

We are looking for an experienced IT Change Manager to lead and oversee the end-to-end change management function within an established financial services organisation. This is an excellent opportunity for an experienced Change Management professional to take ownership of IT change governance, drive continuous improvement and help ensure technology changes are delivered safely, effectively and with minimal disruption to the business., As IT Change Manager, you will be responsible for managing the full change life cycle, ensuring all changes are appropriately assessed, documented, risk-assessed, approved, scheduled and implemented.

You will also act as the primary point of contact for change management, building strong relationships across technical teams, service owners, business stakeholders and senior management.

The role will include participation in an agreed operational Duty Manager on-call rota.

You will be an experienced IT Change Management professional with a strong understanding of ITIL principles and the ability to manage change governance within a complex technology or business environment., * At least 5 years’ proven experience in Change Management.

• Experience delivering and managing IT change.
• A strong understanding of ITIL principles and change management practices.
• Experience managing change governance and working with ITSM tools.
• Excellent organisational, planning and prioritisation skills.
• Strong communication and stakeholder management capabilities.
• The confidence to constructively challenge and influence teams without direct authority.
• Strong analytical and problem-solving skills.
• Experience producing management information, reporting and performance metrics.
• The ability to manage multiple priorities and work effectively under pressure.
• An understanding of cloud technologies and IT infrastructure.

Qualifications/Desirable Experience

• Degree in Computer Science or a relevant discipline.
• ITIL V4 Intermediate qualification (preferred).
• Experience working within financial services (preferred), ideally with five years’ experience in IT within the sector.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation