Infrastructure Engineer

This organization is seeking an experienced, hands-on Systems Engineer to ensure the stability, security, and optimal performance of our core infrastructure and platforms. The successful candidate will oversee the day-to-day administration of servers, identity systems, and cloud services while building the automation and monitoring systems necessary to prevent operational issues. This role serves as a key escalation point for the IT Service Desk and partners closely with the broader technology team to deliver exceptional support to internal users. A strong commitment to utilizing modern artificial intelligence tools daily to streamline troubleshooting, scripting, and documentation is essential for success in this environment., * Administer and maintain core systems, including Windows workstations and servers, Active Directory, Microsoft 365, Teams Phone System, Intune, Entra ID, Azure services, Okta, and supporting network services such as DNS and DHCP.

• Ensure proactive environment health through continuous monitoring, alerting, capacity planning, and performance tuning to resolve issues before they impact users.
• Develop and maintain comprehensive documentation, including architecture diagrams, system configurations, standard operating procedures, and runbooks.
• Design, build, and maintain automation solutions using PowerShell to eliminate repetitive manual administration and standardize system builds.
• Utilize AI tools and agents daily to accelerate troubleshooting, log analysis, scripting, and documentation while adhering to internal technology standards.
• Implement and enforce robust security controls, endpoint hardening, and vulnerability remediation to align with regulatory requirements.
• Serve as an escalation point for the IT Service Desk, troubleshooting complex infrastructure, identity, hardware, and software issues to implement permanent fixes.
• Participate in the planning and execution of technology projects, including system upgrades, migrations, and expansions.

Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Nine years of equivalent work experience will be considered in lieu of a degree.

Experience: A minimum of five years of hands-on experience in systems administration, infrastructure engineering, or related technical roles. This position requires experienced individual contributor expertise.

Technical Skills: Proficient in the daily use of large language models and AI agents to write scripts, analyze logs, and produce documentation. Strong experience administering Windows-based servers in an enterprise environment is required. Candidates must possess practical knowledge of Active Directory, Entra ID, DNS, DHCP, and identity management platforms such as Okta. Experience deploying endpoints via Intune or Group Policy, managing Microsoft 365 services, working within major cloud platforms, and utilizing PowerShell for automation is essential.

Preferred Qualifications

• Prior experience working within a regulated financial services environment.
• Exposure to advanced AI-enabled workflows, including prompt design and API integrations.
• Experience with infrastructure as code, configuration management tools, or server virtualization technologies.
• Relevant professional certifications, such as Microsoft Azure Administrator, CompTIA Network+, or Security

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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