System Administrator
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Role details
Tech stack
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Job description
We are currently looking for a System Administrator to join our Information Technology team located at our office in Atlanta, GA. Our ideal candidate for a System Administrator will be responsible for the configuration, reliability, and integration of the core technology systems that support IMI Companies and ITs business units - icon Mechanical, iENG Design, eagle Controls, and iSuite shared services. The role owns system configuration, identity and access management, user integrations, and proactive monitoring so that IT services are stable, secure, and consistent at every site., * Administer and maintain core systems including Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams), Microsoft Entra ID, and the supporting server, virtualization, and cloud-resource environment.
- Configure tenant settings, group policies, and conditional access to meet IMI security and governance standards.
- Perform patching, updates, and version upgrades during approved change windows, applying changes through IMI Change Management with documented configurations and recovery points before and after each change.
- Provision, modify, and deprovision accounts, mailboxes, security groups, and licenses across all IMI business units.
- Execute onboarding and offboarding within defined SLAs so access matches role and business unit; keep HaloPSA request workflows and automation current.
- Manage SSO, MFA, and conditional access; integrate third-party SaaS applications into Entra ID.
- Support cross-system integrations between M365, Dataverse, HaloPSA, and approved line-of-business applications.
- Administer Microsoft Intune (and successor MDM tooling) for compliance, configuration profiles, and software deployment, within the policies set by Endpoint Management.
- Build, test, and package approved software; support the non-standard software request workflow.
- Hand off device lifecycle and inventory questions to the Hardware & Asset Administrator rather than maintaining parallel records.
- Monitor systems, services, and integrations for availability, performance, and security indicators; act on root causes before users are affected.
- Serve as the Tier 3 escalation point for the Service Desk and take part in incident and problem management.
- Validate backups, run restore tests, and support disaster recovery and business continuity exercises.
- Maintain a runbook and a named backup for every system and integration in scope; keep documentation reviewed at least annually.
- Cross-train with other IT Operations staff so critical tasks (provisioning, patching, license management, restores) can be performed by more than one person.
- Confirm that any new or changed system has an owner, a backup, and a runbook before go-live, and sign off on technical readiness at project handoff.
- Enforce IMI Data Classification Guidelines and least-privilege access on managed systems.
- Support audit evidence collection, access reviews, and remediation of findings; partner with IT Security on vulnerability remediation.
- Identify and deliver improvements that cut manual effort or improve reliability, including PowerShell and workflow automation.
- Contribute to IT initiatives on the IMI IT Digital Value Roadmap, mentor junior staff, and keep weekly scorecard inputs current.
Requirements
- Associateβs or Bachelorβs degree in Information Technology, Computer Science, or a related field - or equivalent demonstrated experience.
- Three or more years administering Microsoft 365 / Azure environments in a multi-site organization.
- Demonstrated experience with user lifecycle administration in an enterprise setting.
- Microsoft 365 administration: Exchange Online, SharePoint Online, OneDrive, Teams, and the security & compliance center.
- Microsoft Entra ID: users, groups, SSO, MFA, conditional access, application registrations.
- Microsoft Intune or an equivalent MDM platform.
- Windows endpoint and server administration; familiarity with hybrid Active Directory.
- PowerShell scripting for provisioning, reporting, and bulk operations.
- Networking fundamentals (DNS, DHCP, VPN, TCP/IP) and cybersecurity fundamentals (least privilege, MFA, encryption, phishing resistance).
- Clear written and verbal communication, including translating technical issues for non-technical stakeholders.
- Strong organization across multiple business units and priorities, with follow-through and accountability.
- Willingness to document, cross-train, and share knowledge; discretion with confidential data.
Preferred Qualifications
- Certifications such as MS-102, MS-900, AZ-104, AZ-500, SC-300, or CompTIA Security+ / Network+.
- Experience with HaloPSA or a comparable ITSM/PSA platform, including workflow automation.
- Experience with Dataverse, Power Platform administration, or low-code application support.
- Experience in a construction, engineering, controls, or shared-services environment, particularly supporting field and job-site users.
- Familiarity with ITIL practices (Incident, Problem, Change, Service Request).
- Primarily office-based with hybrid flexibility per IMI policy.
- Periodic travel to IMI sites and job-site or field locations as needed; up to 15%.
- Occasional after-hours, weekend, or maintenance-window work for change windows, patching, and incident response.
- Ability to lift and move IT equipment up to 40 pounds; comfortable in office and light industrial settings.
Benefits & conditions
- Salary Range: $80,000 - $85,000
- Employee Stock Ownership Program
- Discretionary Annual Bonusβ
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k with Discretionary Company Contributions
- Paid Time Off (Vacation; Sick Time)
- Paid Company Holidays
- Paid Parental Leave
- Tuition Reimbursement Program
- Employee Assistance Program
- Gym Reimbursements
DIVERSITY:
Our commitment to diversity and inclusion starts with us. The IMI companies strive to build a team that is truly reflective of the communities we serve in every level of our business. We know that when diverse minds and perspectives come together, the possibilities are limitless.
WHY iSuite L.L.C?
At the IMI companies, we donβt just admire thinking outside of the box, we encourage it. IMI knows that to tackle the challenging projects we are faced with every day takes a team of creative problem solvers who arenβt afraid to be bold. Which is why IMI companies work every day to create a work environment that gives back to our employees. Our family-first approach and commitment to work-life balance are just a couple of the things that make the IMI companies an ideal career destination.
About the company
This shared-services company supports the IMI business units and provides a uniform, employee-based culture founded on our Support the Build mentality. This mentality aligns with our employee-owned company so that all personnel take an ownerβs mindset approach to our business. iSuite is headquartered in Nashville, TN and has branches in Granite City, IL, Chesterfield, MO and Charlotte, NC.
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