Onsite Network Engineer

We are seeking an experienced Network Engineer to support day-to-day enterprise network operations, troubleshooting, maintenance, and implementation activities. The ideal candidate will have solid hands-on experience with Cisco networking technologies and Palo Alto firewalls, along with strong knowledge of enterprise Wi-Fi environments. The role will also provide network-related support for audio/video (A/V) and conference room technologies, requiring the ability to troubleshoot connectivity, VLAN, wireless, cabling, and endpoint-related issues., *Support and troubleshoot enterprise LAN/WAN and wireless network infrastructure. *Configure, maintain, and troubleshoot Cisco switches, routers, VLANs, trunks, STP, routing, and network connectivity. *Support Palo Alto Networks firewalls, including security policies, NAT, VPN connectivity, routing, and firewall troubleshooting. *Troubleshoot enterprise Wi-Fi connectivity, access points, authentication, coverage, interference, roaming, and performance issues. *Perform network troubleshooting using tools and techniques such as ping, traceroute, packet captures, Wireshark, SNMP, syslog, and interface-level diagnostics. *Troubleshoot A/V and conference room connectivity, including displays, conferencing devices, network-connected A/V endpoints, cabling, and related peripherals. *Work with collaboration/meeting-room technologies such as Client Teams Rooms, Cisco Webex, or similar platforms. *Diagnose network issues affecting voice, video, and collaboration services, including latency, jitter, packet loss, bandwidth, QoS, and multicast where applicable. *Perform network device configuration changes, firmware/software upgrades, and routine maintenance following established change-management processes. *Monitor network availability and performance and proactively address recurring issues. *Maintain network diagrams, device inventory, configuration documentation, and troubleshooting procedures. *Work closely with infrastructure, security, desktop, telecom, facilities, and A/V teams during incidents and implementations. *Participate in incident resolution, root-cause analysis, and problem-management activities.

Network Architecture/Engineering, Network Administration/Management, Cisco Network Systems, Network Architecture/Engineering, Wi-Fi, Firewalls, Network Support, VLAN (Virtual Local Area Network), Audiovisual, Wireless Communications, *8-10 years of hands-on enterprise network engineering/support experience. *Strong working knowledge of Cisco routers and switches. *Hands-on experience supporting Palo Alto Networks firewalls. *Good understanding of TCP/IP, DHCP, DNS, VLANs, subnetting, NAT, VPN, STP, routing, and QoS. *Strong experience troubleshooting enterprise Wi-Fi networks. *Ability to diagnose problems across network, wireless, endpoint, cabling, and application layers. *Experience troubleshooting A/V, video conferencing, or conference-room equipment. *Familiarity with network monitoring and troubleshooting tools. *Strong incident troubleshooting skills with the ability to independently handle L2/L3 operational issues. *Good communication and documentation skills.”

DESIRABLE_SKILLS “*CCNA or equivalent practical Cisco networking experience. *Palo Alto PCNSA/PCNSE certification or equivalent firewall experience. *Experience with Cisco wireless solutions such as Catalyst Wireless/WLC. *Familiarity with Client Teams Rooms, Cisco Webex, Crestron, Poly, Logitech, or similar A/V technologies. *Exposure to network monitoring platforms such as SolarWinds, Cisco Catalyst Center, PRTG, or Dynatrace. *Experience working in an enterprise environment with ITIL-based Incident, Problem, and Change Management processes.”, Palo Alto | Cisco Networking | Wi-Fi | Network Troubleshooting | A/V Support