Applications Engineer

Flow LLC
Burlington, VT, United States
4 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Instant Messaging Technology Software Engineering

Job description

Responsibilities:* Provide sales and service support to incoming leads on the phone, through our website, and via our online chat platform * Work with customers to strategize solutions for their application challenges through engineering analysis and provide application quotations and post-sale product support * Collaborate with supporting departments to ensure accurate pricing, purchasing, and service for your customers * Review cost accounting on sales orders to ensure profitability on each transaction * Be the liaison between Instrumart and our vendors for sales, service, discount structure, and pricing * Work with management, marketing, and website teams to establish go-to-market strategies, product documentation, and pricing * Assist the shipping department in the pulling and verification of parts on sales orders or incoming shipments * Test and verify products received from vendors and customers * Occasionally perform production, calibration, and modification of existing

Requirements

Software Engineering, Calibration, Market Entry Strategy, Online Chat, Electricity, Product Documentation, Customer Support/Service, Testing, Cost Accounting, Detail Oriented, components to meet application demandRequirements:* Strong technical skills and business acumen * Excellent time and workload management skills * Customer service oriented * Critical thinking- using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems * Ability to quickly and efficiently learn new product technologies * Initiative and ability to work both independently and as part of a team * Strong attention to detail * Excellent communication skills, both verbally and in writing * Associate’s Degree in Mechanical, Electrical, or general Engineering is required; * Bachelor’s Degree is preferred. * Previous sales and product support experience, along with product management experience, is preferred.

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