Site Reliability Engineer

The Site Reliability Engineer drives the adoption and application of reliability principles across business-critical applications. This role collaborates with engineering and support teams to identify potential production risks, strengthen operational practices, and implement measurable improvements to application uptime and service quality. The selected candidate will help shape the reliability posture of crucial financial services platforms., * Apply reliability engineering principles across business-critical applications to improve availability, resiliency, recoverability, and performance.

• Engage throughout the application lifecycle to define and assess operational requirements and influence engineering improvements.
• Translate critical business services, customer journeys, and application dependencies into measurable performance and observability requirements.
• Establish and assess Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to understand application reliability.
• Evaluate observability coverage, including metrics, logs, traces, dashboards, and alerting systems.
• Analyze production incidents, recurring issues, and root causes to identify systemic risks and permanent engineering solutions.
• Identify and drive automation initiatives that reduce operational toil, improve consistency, and accelerate incident detection.
• Assess release and operational readiness from a reliability perspective, identifying risks, gaps, and dependencies.
• Partner across technology and business teams to communicate reliability posture, trends, and improvement priorities.

Education: Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related discipline is preferred, or equivalent practical experience.

Experience: Significant technical experience supporting or engineering business-critical, high-availability production applications within one or more areas such as Site Reliability Engineering, Production Engineering, Application Support, Software Engineering, or Platform Engineering.

Technical Skills: Proficiency in programming or scripting languages such as Python, Java, Go, PowerShell, or Shell. Strong knowledge of observability tools, metric collection, log analysis, tracing, and application health indicators is required. Experience analyzing distributed architectures including APIs, middleware, databases, and messaging queues is also necessary., * Relevant professional certification in reliability engineering, technology operations, observability, or automation.

• Familiarity with AI-assisted operations, anomaly detection, event correlation, and intelligent automation tooling.
• Demonstrated ability to influence reliability outcomes across diverse technical and business stakeholder groups without direct ownership of the underlying infrastructure.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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