PC Technician Personnel
K2 Solutions, Inc
Fort Liberty, NC, United States
4 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Cyber Security
System Configuration
Desktop Computing
Desktop Environments
Issue Tracking Systems
Microsoft Office
Networking Basics
Software Engineering
SC Clearance
Computer Equipment
Information Technology
+3 more
User Administration
Hardware Debugging
Servicenow
Job description
The PC Technician provides desktop support services for government users by installing, configuring, maintaining, and troubleshooting computer hardware, software, peripheral devices, and operating systems in an enterprise Department of Defense environment. Essential Duties & Responsibilities
- Install and configure desktop computers.
- Provide Tier I/II technical support.
- Troubleshoot hardware and software issues.
- Install operating systems and software.
- Configure network workstations.
- Support user account management.
- Document service requests.
- Maintain equipment inventory.
- Assist with system deployments.
- Support enterprise cybersecurity compliance.
- Provide customer service to end users.
Requirements
- Associate degree in Information Technology or four years of professional IT experience.
- Current DCWF Client Systems Technician certification.
- Experience supporting enterprise desktop environments.
- Knowledge of computer networking fundamentals.
- Experience troubleshooting Windows operating systems., * Experience supporting Army Mission Command systems.
- Microsoft Certified Desktop Support certification.
- Experience using ServiceNow or similar ticketing systems.
Knowledge, Skills & Abilities
- Desktop Support
- Windows
- Microsoft Office
- Hardware Repair
- Networking
- Customer Service
- Documentation
Security Clearance
Active Secret Clearance
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Apply on www.clearancejobs.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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