Product Support Hardware Engineer

A Product Support Hardware Engineer for the Product Support Team (PST) works directly with Product

Management, Production, Sourcing, Suppliers, Field Service, Customers, and Development Engineering to resolve

production, obsolescence, and customer field issues.

A PST Hardware Engineer will execute the following responsibilities as a minimum:

• Design, develop and maintain hardware for embedded, real-time systems operating in harsh environments.
• Troubleshoot product and field issues and provide documented solutions and implement design changes.
• Troubleshooting and providing solutions to product issues will require problem solving, test development, analysis of field and/or production test data, requirements analysis, hardware design, hardware field installation and test.
• Generate and review technical documentation, provide product training, advise on product application options to both internal and external customers, test and critique new product features.
• The PST Hardware Engineer in this role will require travel about 10% of the time.

Product Support, Computer Engineering, Hardware Administration, Product Support, Computer Engineering, Hardware Administration, Certified Coding Specialist (CCS), Knowledge Base, Sustainability, High Tech Industry, * BSEE or Equivalent Degree.

• 10 years’ minimum experience in digital hardware design, microprocessor board level design, VHDL/FPGA and analog circuit design.
• Strong technical problem solving skills.
• Sound Design for Test (DFT) and Design for Manufacturing (DFM) background.
• Proficiency with simulation tools.
• Proficient designing for high noise and harsh environments.
• Proven ability to lead a vital design from concept to production release.
• Drive open technical issues to closure.
• Familiarity with design for railroad products and systems and their environments.
• Have excellent written and oral communication skills with the proven ability to lead and work as part of a project team.
• Basic understanding of Product Lifecycle Management principles and experiences using PLM tools is necessary to be successful in this role.
• Experience with PC board layout and associated tools, and have experience with CENELEC and AREMA standards.

Desired Qualifications:

• Familiarization with Railroad Signaling and maintenance practices as well as onboard systems.
• Customer interface experience.
• Strong organizational skills.
• Demonstrates creative solutions.
• Methodical troubleshooter and problem solver.
• Self-starter; Self-motivated, Self-directed, Energetic and an Excellent communicator (both written and verbal). Possess the ability to work effectively in a multi-site, team environment as well as the ability to work independently/remotely.
• Strong interpersonal and leadership skills.

What does KB Signaling have to offer you?

• Competitive Health Benefits, including Medical, Prescription, Dental, Vision and Virtual visits
• Company-paid Basic Life and Accidental Death & Dismemberment Insurance
• Company-paid Short-Term Disability Coverage
• Voluntary life, Disability, and other Supplemental coverages
• Identity Theft and Legal Protection benefits
• Health and Dependent Care Flexible Spending Accounts
• Health Savings Accounts
• Generous 401(k) plan
• Personal Paid Time Off
• Company-paid holidays

KB Signaling delivers unparalleled end-to-end wayside and onboard conventional signaling Control, Command, and Signaling (CCS) platforms and solutions. A trailblazer, we are driven to provide the best solutions for improved safety, performance, and lower overall operating cost for today’s transit and freight railway systems and operators in North America and beyond. Our team is fueled by innovation and grounded in solid values, like giving back to the communities where we do business and embracing sustainability to help protect our planet. KB Signaling is part of a global, high-tech company that will challenge you and help you grow. Discover your potential.