VDI Engineer

As a VDI Engineer, the work you’ll do at GDIT will be impactful to the mission of NATO SOFCOM. You will play a crucial role in providing resilient VMware Horizon virtual desktop services, administering Dynamic Environment Manager (DEM) for consistent user experience, improving platform observability and site reliability, and planning/testing VDI support for the upcoming SOFCOM continuity-of-operations (COOP) site.

• Maintain approved VMware Horizon control-plane and desktop-pool configurations, entitlements and profile-management integrations.
• Support golden image engineering, pool refresh/recomposition, authorized patching, testing and delivery of virtual desktop services.
• Troubleshoot brokers, gateways, sessions, authentication, performance, display protocols and virtual endpoint access.
• Coordinate ESXi/vCenter, storage, networking, identity and MECM dependencies with the responsible technical engineers.
• Support approved maintenance, capacity monitoring, high availability checks and VDI recovery exercises.
• Document pool configurations, virtual endpoint inventories, user experience issues and approved changes.
• Administer and troubleshoot approved VMware Dynamic Environment Manager (DEM) capabilities, including user environment settings, profile personalization, conditional policies, application configuration, user settings capture/restore and integration with Horizon desktop pools; coordinate with FSLogix or equivalent profile-container technologies where actually deployed.
• Apply site reliability engineering practices to Horizon/VDI services: define and report approved service-level indicators, proactively monitor connection success, session-launch latency, logon performance, session stability, resource utilization and desktop-pool health; create actionable alerting, dashboards and incident/problem runbooks.
• Engineer and validate reliable delivery of virtual desktop services for the planned SOFCOM continuity-of-operations (COOP) site, including dependencies on Horizon brokers/connection servers, Unified Access Gateways, identity/AD, DNS, PKI, storage, networking, user profile/data availability and approved cross-site connectivity.
• Develop and execute Government-approved COOP readiness assessments, tabletop and technical exercises, controlled failover/failback tests, alternate-site desktop-pool activation and user-access verification against Government-established recovery time and recovery point objectives (RTO/RPO), as applicable.
• Perform capacity and failure-domain analysis for primary and alternate-site Horizon services; recommend high availability, load distribution, image/profile replication or recovery design improvements, and test changes only after approved engineering/security review.
• Provide cross-functional troubleshooting of Windows desktop and server infrastructure, VMware vSphere, endpoint image management, authentication, TCP/IP/network segmentation, storage and security controls in support of end-to-end VDI service restoration.

• Education: Bachelor of Arts/Bachelor of Science. Additional years of experience can be used in lieu of degree requirement.
• Experience: 5+ years of related experience
• Technical skills: VMWare, DEM, COOP Implementation,
• Certifications: IAT Level II or higher, VMware Certified Professional (VCP), and ITIL Foundation (within 90 days of hire)
• Security clearance level: Active Secret required to start
• Location: Full-time, on-site in Mons, Belgium
• Belgian SOFA Requirement: 6-12 week review process submitted to the Belgian government by GDIT on the applicant’s behalf. Request will be submitted after candidate is chosen., Years of Experience

5 + years of related experience

• may vary based on technical training, certification(s), or degree Certification

CompTIA Security+ CE | CompTIA - CompTIA Travel Required

Less than 10% Citizenship

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace, The likely salary range for this position is $107,744 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Own your opportunity to support our nation’s defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure., We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.