Professional Services Consultant

The Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Tungsten Automation Corporation products., The Professional Services Consultant must be able to:

• Deliver Tungsten Automation Corporation solutions to customer based on requirements document

• Provide technical leadership to customer on the Tungsten Automation Corporation solution as configured to the customer’s requirements

• Work closely with project manager to keep projects on schedule and within budget

• Function as the Tungsten Automation Corporation subject matter expert when onsite at the customer’s location

• Work independently in developing a solution per the customer’s requirements

• Document all customer-specific configurations

• Install Tungsten Automation Corporation configuration on the customer’s hardware. Includes installation of Tungsten Automation Corporation in a highly available configuration and disaster recovery.

· 5+ years of Professional Services experience

· Bachelor’s degree or equivalent in relevant field of study

Senior TotalAgility Consultant: Skills and Knowledge

TotalAgility Expertise

· Deep hands-on experience designing and delivering end-to-end solutions on Tungsten TotalAgility

· Strong command of process, form, capture, and Transformation design, including classification and extraction

· Experience applying generative AI capabilities within TotalAgility (a plus)

· Sound judgment on solution architecture, platform best practices, and when to configure versus customize

Technical Foundation

· C#/.NET development for TotalAgility extensions and SDK integration

· Integration with ERP, ECM, and line-of-business systems via REST and SOAP services

· Working knowledge of SQL Server, Windows Server, IIS, and Active Directory in a TotalAgility context

· Experience with installations, upgrades, and migrations across on-premises, hybrid, and Tungsten Automation Cloud environments

Business and Delivery

· Solid understanding of Accounts Payable automation and other document-centric business processes

· Leads requirements workshops and turns business needs into solution designs and functional specifications

· Owns delivery across the full project lifecycle, from design through go-live and hypercare

· Comfortable working in both Agile and Waterfall projects

Leadership and Client Engagement

· Acts as trusted advisor to customer stakeholders, from business owners to IT leadership

· Provides technical guidance and mentoring to consultants and developers on the project team

· Contributes to effort estimates, solution proposals, and presales support when needed

Preferred Qualifications

· TotalAgility certification

· Experience with Tungsten RPA or other Tungsten products in combined solutions