Infrastructure & Networking Engineer

We’re recruiting an Infrastructure Engineer to join an established business in Devon. Working within its IT Operations team, you’ll combine hands-on troubleshooting with opportunities to improve the infrastructure that keeps the business running.

Networking is at the heart of the role. You’ll investigate connectivity issues, support HP and Cisco Meraki equipment, and keep networks performing reliably across on-premise, hosted and Azure environments.

Your work will also span servers, virtualisation, storage and cloud services. It’s a role for someone who enjoys solving problems, takes ownership and wants to contribute to technical projects alongside day-to-day support.

What you’ll be doing

• Supporting and improving HP and Cisco Meraki networks, including VLANs and VPNs
• Investigating network faults and monitoring performance, availability and capacity
• Maintaining SAN storage and associated networking
• Administering Windows Server, Microsoft 365 and Exchange Online
• Supporting VMware and/or Hyper-V virtual environments
• Managing patching and resolving infrastructure and security issues
• Automating routine administration with PowerShell
• Providing 2nd and 3rd line support, working with suppliers and keeping technical documentation up to date
• Contributing to infrastructure upgrades and improvement projects

Networking will be your core strength. You’ll be confident tracing faults, resolving connectivity problems and working with VLANs and VPNs. Experience with HP and Cisco Meraki equipment would be particularly useful.

Alongside this, you’ll have practical experience supporting Windows Server, virtualisation and Microsoft 365.

Knowledge of Azure, PowerShell, SAN storage or infrastructure security would add to your application.

You’ll take a methodical approach to troubleshooting, communicate clearly and see problems through to resolution. You’ll also be comfortable balancing support demands with project work and collaborating with colleagues and external providers.

Experience in e-commerce or another business where availability is critical would be helpful. Exposure to Linux/Unix, DevOps or ITIL would also be welcome.