Functional Analyst - ServiceNow & Mobile Applications

Blue Rose Consulting Group is seeking an Functional Analyst - ServiceNow & Mobile Applications to join an Agile delivery team supporting both iOS mobile and ServiceNow applications.

In this role, you will work closely with clients to gather and clarify requirements and translate those needs into actionable features and user stories. You will support the continued evolution of both the mobile application and ServiceNow platform while ensuring system changes align with client expectations.

The ILMS Functional Analyst will also test system changes, validate application updates, and support the release of new functionality into production environments. This role offers the opportunity to work across both mobile and enterprise platforms in a dynamic Agile delivery environment., * Collaborate directly with clients to gather and analyze requirements for new features and enhancements.

• Translate client requirements into actionable features and user stories.
• Create and maintain clear documentation supporting requirements and development activities.
• Participate as an active member of an Agile delivery team.
• Support the continued enhancement of ServiceNow and iOS mobile applications.
• Test system changes to ensure functionality, quality, and alignment with requirements.
• Validate application updates before deployment.
• Support the release of updates and new features into production environments.
• Utilize JIRA to manage and track project tasks, user stories, and progress.
• Communicate effectively with technical and non-technical stakeholders.
• Adapt to changing priorities and evolving requirements in a fast-paced environment.
• Attend on-site meetings in the Washington, DC region approximately once per week.
• Demonstrate initiative and the ability to work independently as a self-starter.

• 0-2 years of ServiceNow experience.
• 0-2 years of client communication experience.
• 0-2 years of Enterprise Agile Delivery experience.
• Experience gathering and analyzing business or functional requirements.
• Ability to translate client needs into features and user stories.
• Familiarity with JIRA for Agile workflow and project tracking.
• Ability to test system changes and validate application functionality.
• Strong written and verbal communication skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Ability to adapt to changing priorities and requirements.
• Ability to work independently and demonstrate initiative.
• Must meet the requirement for a Secret security clearance.
• Ability to attend limited on-site meetings in the Washington, DC region approximately once per week.

Preferred Qualifications

• Experience with iOS development.
• Experience working with ServiceNow and/or iOS applications.
• Familiarity with Agile methodologies and iterative delivery processes.
• Located in the Washington, DC region.

Blue Rose Consulting Group is a mission-driven federal contractor dedicated to delivering innovative solutions that support our clients and the communities they serve. People First. Mission Always. We believe exceptional outcomes start with exceptional people, and we are committed to building teams where talented professionals can grow, contribute, and make a meaningful impact.