Network Security Administrator

• Install, configure, maintain, monitor, and troubleshoot LAN, WAN, VPN, wireless, and SD-WAN environments across CFHC locations.
• Administer network equipment including switches, wireless access points, routers, firewalls, VPN appliances, intrusion prevention/detection services, and related infrastructure.
• Administer Cisco Meraki Dashboard components, including wireless access points, switches, network policies, monitoring, alerts, and lifecycle planning.
• Maintain accurate network diagrams, rack documentation, IP address/subnet records, circuit information, site inventories, and network change documentation.
• Perform capacity planning and assist with technology refresh planning for switches, access points, firewalls, cabling, circuits, and related infrastructure.

Security Operations and Cybersecurity Support

• Administer and support SonicWall firewalls, VPN access, security policies, firmware updates, rule reviews, and firewall documentation.
• Monitor and respond to network, endpoint, identity, email, cloud, and security alerts in coordination with internal IT leadership and external security partners.
• Support endpoint protection, vulnerability management, threat investigation, phishing response, remediation tracking, and audit-ready security evidence collection.
• Assist with Microsoft Defender, Bitdefender MDR or equivalent MDR tools, Barracuda, Zscaler, Darktrace, and other security technologies as assigned.
• Participate in security incident response, root-cause analysis, corrective-action documentation, and post-incident improvement activities.
• Support MFA implementation, privileged access controls, administrative login protections, and secure remote-access practices.

Microsoft 365, Cloud, and Identity Administration

• Support Microsoft 365 administration, Microsoft Entra ID, user and group management, Exchange Online-related settings, device access, and authentication troubleshooting.
• Assist with Conditional Access, MFA, identity security, SSO troubleshooting, and secure access to cloud and business applications.
• Support Azure or related cloud services used for infrastructure, identity, connectivity, security monitoring, backup, or disaster recovery.
• Coordinate with vendors and application owners to troubleshoot connectivity, authentication, certificate, DNS, and network access issues.

Healthcare Systems, Compliance, and Audit Support

• Support secure connectivity and technical troubleshooting for healthcare systems such as EHR, PACS/imaging, interfaces, secure file transfer, and related clinical applications.
• Support safeguards for ePHI through secure network design, access controls, logging, documentation, and adherence to CFHC policy requirements.
• Assist with HIPAA, PCI DSS, NIST-aligned cybersecurity practices, business continuity, disaster recovery, incident response, grant-related technology documentation, and internal/external audits.
• Maintain documentation needed for access reviews, vulnerability management, firewall rule reviews, infrastructure changes, security controls, and remediation follow-up.

Monitoring, Documentation, and Continuous Improvement

• Monitor system availability, internet circuits, wireless health, firewall events, endpoint alerts, VPN usage, capacity, and network performance trends.
• Create and maintain technical documentation, SOPs, Visio/network diagrams, configuration standards, risk notes, asset inventories, implementation plans, and change-control records.
• Research, recommend, test, and implement infrastructure and security improvements that improve uptime, security posture, user experience, and operational efficiency.
• Collaborate with IT staff, clinical operations, vendors, leadership, and compliance stakeholders to support reliable technology services across CFHC clinics., * Participate in scheduled maintenance windows, technology implementations, infrastructure upgrades, and emergency response activities as needed.
• Provide after-hours support for critical outages, security incidents, major upgrades, or healthcare operations issues when assigned.
• Maintain a service-oriented approach and communicate clearly with users, managers, vendors, and leadership during incidents, projects, and routine support activities.
• Maintain confidentiality, professionalism, and compliance with CFHC policies and procedures.

PHYSICAL REQUIREMENTS:

• Standing for short periods of time and sitting for long periods of time.
• Bending, stretching, walking moderate distances, and accessing network closets or equipment areas.
• Lifting and installing networking equipment, including switches, access points, firewall appliances, UPS units, and related components as appropriate.
• Utilizing ladders to inspect, install, or support cabling and network equipment when required.
• Operating keyboard equipment, reading forms/instructions/technical information, and following technical and non-technical directions.
• Communicating with people of all ages, educational levels, and cultural backgrounds in person, by telephone, and through electronic communication.
• Working under moderate and tight deadlines.
• Active Florida Driver License.

American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

• Associates degree in Computer Science, Computer Engineering, Information Technology, Cybersecurity, or a related technical field; bachelor’s degree preferred.
• Five or more years of progressive experience in network, systems, cloud, or security administration; healthcare or multi-site environment preferred.
• Hands-on experience supporting firewalls, switches, wireless access points, VPNs, Microsoft 365, Microsoft Entra ID, endpoint security tools, and network monitoring platforms.
• Experience supporting HIPAA-regulated environments, PCI-related controls, audit evidence collection, and security documentation preferred.
• Preferred certifications include CompTIA Network+, CompTIA Security+, CCNA, Microsoft Azure Administrator, Microsoft Identity and Access Administrator, Microsoft Security Operations, Cisco Meraki ECMS, or equivalent credentials.

KNOWLEDGE AND SKILLS:

• Strong knowledge of current networking, security, identity, cloud, endpoint, and infrastructure technologies.
• Working knowledge of TCP/IP, DNS, DHCP, VLANs, routing protocols, switching, wireless networking, VPNs, SD-WAN, and firewall administrationWorking knowledge of Microsoft 365 and Microsoft Entra ID, including user/group administration, MFA, Conditional Access concepts, SSO troubleshooting, and cloud security practices.
• Understanding of HIPAA, PCI DSS, NIST Cybersecurity Framework concepts, data protection expectations, and safeguards for electronic protected health information (ePHI).
• Ability to monitor alerts, troubleshoot incidents, document corrective actions, escalate appropriately, and communicate technical issues clearly to both technical and non-technical stakeholders.
• Ability to manage competing priorities, work independently, maintain accurate documentation, and provide excellent customer service in a complex healthcare environment.