Software Engineer, Elixir

• Honesty: You communicate transparently and build trust through your actions.
• Ownership: You take responsibility for outcomes and follow through on commitments.
• Collaboration: You value diverse perspectives and work effectively across teams.
• Improvement: You actively seek opportunities to learn, grow, and innovate., PDQ is seeking a Senior Software Engineer to help build and scale intelligent, autonomous systems that transform how users interact with our products. In this role, you will develop AI-powered agents and workflows that can reason, plan, execute tasks, and interact with tools and systems to solve complex problems with minimal human intervention. You will work across the full software development lifecycle, combining strong software engineering fundamentals with hands-on experience in LLMs, agentic architectures, and AI-driven application development to bring practical, production-ready AI capabilities to life.

What you’ll be doing:

• Build new features in Elixir and React with TypeScript while designing and operating agentic AI systems that perform multi-step reasoning, planning, and tool execution for our cloud-native SaaS product.
• Work in a CI/CD environment, shipping code to production frequently following agile principles.
• Collaborate with engineering teammates in the US and Romania on shared priorities.
• Troubleshoot technical issues, from bugs to outages and customer support cases.
• Research, prototype, and contribute to technical decisions.
• Participate in constructive code reviews and continuous learning., Remote or Hybrid United States Mid level Mid level Automotive * Big Data * Information Technology * Robotics * Software * Transportation * Manufacturing Leads aftersales performance across an assigned dealership district by driving revenue, customer retention, customer experience, and KPI achievement. Advises dealer leadership, executes GM customer care and aftersales initiatives, analyzes operational and performance data, develops business plans, improves service lane traffic, and resolves warranty and customer concerns. The role requires frequent territory travel, strong automotive service and parts knowledge, Excel proficiency, and the ability to legally operate a motor vehicle. Top Skills: Excel RapidScale, Manage a portfolio of B2B technology customers, guiding onboarding, adoption, value realization, retention, renewals, and growth. Develop success plans, monitor customer health, conduct business reviews, coordinate cross-functional teams, resolve escalations, and identify risks and expansion opportunities. Maintain account documentation, support continuous improvement, and build trusted customer relationships across managed services, cloud, SaaS, cybersecurity, or hybrid infrastructure environments., Manage a portfolio of B2B technology and managed-services customers, guiding onboarding, adoption, engagement, retention, renewals, and value realization. Develop success plans, monitor customer health, conduct business reviews, coordinate cross-functional teams, resolve escalations, identify growth opportunities, and improve customer success processes. The role requires strong relationship management, organization, communication, and familiarity with cloud technologies and customer success metrics. Top Skills: AWSCRMCustomer Success PlatformsGCPAzureVMware

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

• Bachelor’s degree in Computer Science, a related degree, or equivalent experience
• 5+ years experience developing Elixir or Erlang based applications, with much of this experience in a professional setting

• Experience with AI fundamentals and agentic workflows, including: *

• Autonomous or semi-autonomous agents
• Multi-step reasoning, planning, and tool use
• Feedback loops, memory, and stateful agents
• LLM orchestration frameworks (e.g., LangChain, semantic kernels, custom agent frameworks)
• Experience integrating LLMs via APIs (OpenAI, Anthropic, etc.)
• Understanding of prompt engineering vs. system design tradeoffs
• Experience handling hallucinations, guardrails, evaluation, and observability
• Proven experience building intuitive, scalable UI/UX for SaaS products
• Experience with agent-based or end-point management SaaS products is a plus
• Familiarity with agile development and CI/CD workflows.
• Experience with GraphQL for building and consuming APIs
• Familiarity with Google Cloud Platform (GCP) and PostgreSQL
• Exposure to observability and monitoring tools such as Prometheus and Grafana
• Exposure to open-source development is a plus.

Who you are:

• Ownership: You take responsibility for projects, drive results, and deliver on commitments
• Honesty: You demonstrate integrity, transparency, and ethical behavior in all interactions
• Collaboration: You work effectively with cross-functional teams and foster a culture of teamwork
• Improvement: You continuously seek opportunities for growth, innovation, and personal development
• Passionate about delivering business value by applying your engineering skills
• Experience building clean and simple solutions at scale
• Possess strong analytic, technical, and problem-solving skills
• Ability to communicate effectively through written or verbal medium
• Knowledge of Git version control and branching strategies
• Defensive security strategies for both client and server-side web systems
• Strong ability to create lightweight proposals, diagrams, specifications, and other analyses from user requirements
• Excellent debugging skills and pragmatic design experience
• Experience with test-driven development and automated testing frameworks
• Ability to read code and quickly make sense of an unfamiliar codebase

• Ability to understand a problem space and make code changes safely

• Experience with internal quality validation marker PDQ-Elixir-SIGNAL-

Build and scale AI-powered agents and workflows for a cloud-native SaaS product using Elixir, React, and TypeScript. Responsibilities include developing multi-step reasoning and tool-use systems, integrating LLM APIs, shipping software through CI/CD, troubleshooting production issues, participating in code reviews, researching solutions, and collaborating with distributed engineering teams. The summary above was generated by AI

About PDQ PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms., * 4-Day Work Week

• Equity
• Managers who champion professional development
• 100% Premium Coverage for medical, dental and vision for you and your dependents
• 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
• Company Match of the first 6% of your employee deferrals
• Flexible Paid Time Off Policy that treats you like the adult that you are
• Health Savings Account (HSA) and wellness incentives
• Quarterly Company Values Award (team member nominated)

PDQ offers all of the great perks and benefits you’d expect from working at a very cool tech company, and even some you might not expect, including