Sr. Telecommunications Specialist

Bowhead seeks a Sr. Telecommunications Specialist to support the Indian Health Service - Network Operations & Support Center located in Rockville, MD. The mission is to provide Federal health services to American Indians and Alaska Natives by managing, enhancing, designing, implementing, monitoring and supporting the IHS network infrastructure. Responsibilities:

Positions include, but not limited to:

• Evaluates the business needs for communication services and recommends network communications equipment, configuration services, installation and enhancements to meet the business requirements of the organization.
• Documents system performance, maintains and interprets automated reports.
• Develops, collects, evaluates, reports data and recommends solutions in order to improve network communications.
• May provide work leadership for lower-level employees.

Telecommunications, Telecommunications, Healthcare, Operational Support, Computer Networks, Network System Hardware, Needs Assessment, Equipment Maintenance/Repair, Problem Solving Skills, Leadership, * BS in technical field required

• Eight to twelve (8+) years of carrier/circuit and unified-communications experience
• CCNP Collaboration/CLCOR strongly preferred
• Demonstrable voice-service and vendor-management capability
• Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
• Ability to communicate effectively with all levels of employees and outside contacts
• Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

Physical Demands:

• Must be able to lift up to 25 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend, and squat periodically

Target range for these positions will be from $130,000 - $160,000 commensurate with experience & position.