Lead Software Engineer (Portals)

The Lead Software Engineer for our Portals team will be a key contributor to full lifecycle software development while coaching, leading, and mentoring their small technical team. This role oversees the technical details and day-to-day execution of all new features and operational activities within the development team in collaboration with the technical product owner. The Lead Engineer is a critical element in our agile delivery process for new features and capabilities to support our growing music royalty processing platform., * Provide hands-on technical leadership to a small team of software engineers

• Collaborate across teams to estimate, design, develop, support, test, and deliver data driven solutions
• Facilitate architecture discussions and decision-making both within and across teams
• Interface with key project stakeholders, mentor team members, and promote and improve software engineering practices
• Demonstrate responsibility, accountability, and dedication to engineering team and company success
• Establish and promote use of technologies and processes that lower risk and increase efficiency
• Support and improve software development standards and best practices, including generative coding, peer reviews, and source control
• Support and improve existing software applications and design, or collaborate on designing, new software applications or features
• Take responsibility for full Agile SDLC, especially from refinement to release
• Lead, coach, and develop team members by setting clear expectations, providing timely feedback, supporting growth, and fostering a collaborative and accountable work environment, The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary., Remote or Hybrid United States Mid level Mid level Automotive * Big Data * Information Technology * Robotics * Software * Transportation * Manufacturing Leads aftersales performance across an assigned dealership district by driving revenue, customer retention, customer experience, and KPI achievement. Advises dealer leadership, executes GM customer care and aftersales initiatives, analyzes operational and performance data, develops business plans, improves service lane traffic, and resolves warranty and customer concerns. The role requires frequent territory travel, strong automotive service and parts knowledge, Excel proficiency, and the ability to legally operate a motor vehicle. Top Skills: Excel RapidScale, Manage a portfolio of B2B technology customers, guiding onboarding, adoption, value realization, retention, renewals, and growth. Develop success plans, monitor customer health, conduct business reviews, coordinate cross-functional teams, resolve escalations, and identify risks and expansion opportunities. Maintain account documentation, support continuous improvement, and build trusted customer relationships across managed services, cloud, SaaS, cybersecurity, or hybrid infrastructure environments., Manage a portfolio of B2B technology and managed-services customers, guiding onboarding, adoption, engagement, retention, renewals, and value realization. Develop success plans, monitor customer health, conduct business reviews, coordinate cross-functional teams, resolve escalations, identify growth opportunities, and improve customer success processes. The role requires strong relationship management, organization, communication, and familiarity with cloud technologies and customer success metrics. Top Skills: AWSCRMCustomer Success PlatformsGCPAzureVMware

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

• Proficiency at designing and developing software using many of the following: Python, Django, SQL (Postgres), AWS (S3, ECS, OpenSearch, RDS, Cloudfront, etc.), JavaScript, Typescript, JPax, Git, Kiro
• Experience with Terraform or other infrastructure as code technologies
• Experience with Vue3 or other UI frameworks
• Experience with migrating legacy application to modern technologies
• Experience building enterprise software with complex business rules and data models
• Experience designing and developing microservices or other distributed systems
• Experience with scaling to work with large data sets
• Ability to influence and communicate effectively with team members, peers, and business partners
• Proficiency in Agile software development methodology, processes, and practices

Required Education, Certifications/ Licenses, Related Experience:

• Bachelor’s degree in computer science or equivalent experience
• 7 or more years of experience in software engineering
• At least 2 years of experience leading a software engineering team

ADA Specifications:

• This position requires the ability to remain in a stationary position (standing and/or seated) all of the time
• This position requires the ability to spend all of the time viewing computer monitors

Leads hands-on software engineering for the Portals team, overseeing architecture, feature development, testing, support, and Agile delivery. Coaches engineers, improves development standards, and collaborates with product owners and stakeholders. The role develops scalable enterprise applications using modern cloud, distributed systems, data, and user interface technologies, while supporting legacy modernization and full software development lifecycle execution. The summary above was generated by AI About SoundExchange

SoundExchange is the largest global neighboring rights organization in the world, redefining how creators in the music industry get paid. By turning data into fast, accurate revenue for artists and rights owners, we have collected and distributed more than $13 billion in digital performance royalties to date on behalf of more than 800,000 music creators. As the sole organization designated by the U.S. government to administer the Section 114 sound recording license, SoundExchange seamlessly collects and distributes digital performance royalties from platforms like Pandora, SiriusXM, iHeartRadio, and thousands more, as well as all available international performance royalties through a strong global partnership network.

At SoundExchange we empower creators and help shape the future of music. One way we do this is by respecting different voices, varied perspectives, and distinct backgrounds of all our team members. We are intentional in creating a culture where we recognize that all employees have the opportunities and support needed to thrive. We strive to create teams that reflect the music community we serve - every individual’s unique attributes and abilities are valued, and are part of how we innovate, create, and deliver experiences to the creators we champion.

SoundExchange has an employee-led committee that focuses on amplifying different voices and backgrounds and undertakes activities to promote inclusion and access. It helps to cultivate SoundExchange culture and policies, advocates for equality within the music industry, and participates in community building activities in the Washington, DC area where SoundExchange is located.

All with the goal of promoting more belonging and access in the workplace, music industry, and local community.