Sr Insights Specialist

The Insights team is passionate about creating a story out of data, research and insights. This team serves as a source of knowledge of CDW customers, providing research and insights to Sales and Marketing. They develop research and performance analyses to drive strategic decision-making and planning to create more targeted, relevant messaging and improve ROI. They must understand how CDW solutions are applicable in the marketplace and act as the conduit between CDW and its customer-facing leaders for customer, market and competitive intelligence. The Insights team’s outputs is used to help develop marketing contact, channel, and campaign strategies. This Insights Specialist is responsible for helping support data analysis and insights-based reporting, allowing for improved decision-making for better business outcomes. This coworker enables Insights Managers to share relevant analyses and insights with the Sales organization, empowering their ultimate business decisions. Reporting to the Sr Manager of Insights Operations, this coworker will ensure relevant data has been compiled into meaningful dashboards and reports, and is shared with relevant stakeholders within Insights.

What you will do

• Compile, prepare, and translate primary and secondary data into simple, high-level information for Insights Managers to further analyze, package, and present to internal business leaders as needed.
• Design and produce standard reports on a weekly/monthly/quarterly basis and support requests for ad-hoc analysis by the Insights team members.
• Evaluate ongoing analytics and insights needs from stakeholders and implement reporting in CDW’s growing automated business intelligence environment.
• Assist in finding insights and creating recommendations to be used with customer-facing leaders at CDW.
• Support the leveraging of analytics throughout CDW platforms to assess and make strategic recommendations to improve analysis gathering and dissemination.
• Establish and maintain strong relationships with key stakeholders across the Marketing, PPM, Sales and Digital teams, as well as other key stakeholder teams across CDW to drive actionable insights.
• Support the evaluation of future analytics needs from Insights stakeholders to optimize future investments and resources.
• Support the VOC program to assess and make strategic recommendations to improve company performance and scores.
• Assist in training of other departments on how to utilize Qualtrics and VOC survey methodologies and surveys.

• Bachelor’s Degree and/or Graduate degree with a concentration on Finance, Economics, Accounting, Statistics, Mathematics, Computer Science, or Marketing.
• 3 years of analyst experience with sales analysis, financial analysis, economics, or statistics.
• or 3 years CDW experience.
• Proven record of successful project management and organizational skills.
• Proficient with Microsoft Office; Word, Outlook, and PowerPoint. Expert level skills in Microsoft Excel.
• Excellent written and verbal communication skills with the ability to effectively communicate at all levels internally and externally.
• Strong analytical skills. Ability to problem solve independently. Able to analyze large volumes of raw data, draw conclusions, and develop actionable recommendations.
• Highly detail oriented with the ability to handle multiple projects simultaneously in a fast-paced environment.
• Proven ability to identify areas of opportunity for existing practices/processes and execute appropriate improvements.
• History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.

Preferred Qualifications

• 3 years analytics experience, including but not limited to: marketing analysis, marketing strategy/planning, database marketing, marketing automation, market research, sales analysis, financial analysis, econometrics, or statistics.
• Experience presenting data and/or marketing stories.
• PowerBI experience a strong plus., We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances-not replaces-human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Pay range: $91,000 - $126,200 depending on experience and skill set

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do-it’s how we do it. At CDW we act as one-building trust, speaking candidly, and working together to achieve more. We play to win-focusing on what matters most and delivering for our customers. And we think forward-staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees-working together to solve complex challenges and deliver real impact for our customers and communities.

As a fullstack, fulllifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.