Sr. Cloud Engineer

• Responsibilities: Design, deploy, configure, and support Azure IaaS and PaaS services in enterprise environments.
• Provide L3 technical support for complex Azure infrastructure, networking, security, identity, and application connectivity issues.
• Manage Azure VMs, VM Scale Sets, Storage Accounts, App Service, Azure SQL, Key Vault, AVD, and other core Azure services.
• Configure and troubleshoot VNets, Subnets, NSGs, UDRs, Load Balancers, Application Gateway, Private Endpoints, Private DNS, VPN Gateway, ExpressRoute, and NAT Gateway.
• Manage Microsoft Entra ID, RBAC, Managed Identities, Service Principals, Key Vault, and access controls.
• Implement infrastructure automation using Terraform, Bicep/ARM, PowerShell, and CI/CD pipelines.
• Implement monitoring and troubleshooting using Azure Monitor, Log Analytics, Application Insights, alerts, diagnostic settings, and KQL.
• Implement Azure governance and security controls using Azure Policy, tagging, resource locks, RBAC, compliance standards, and cost-management practices.
• Support cloud migrations, deployments, patching, upgrades, backup/restore, high availability, disaster recovery, and operational maintenance.
• Work with application, network, security, DevOps, and architecture teams to implement reliable and secure Azure solutions.
• Handle incidents, problems, changes, and service requests through ServiceNow or similar ITSM platforms.
• Contribute to technical documentation, SOPs, RCA preparation, operational improvements, and platform standardization.

• Bachelor’s degree in computer science, Information Technology, Engineering, or equivalent.
• AZ-104 certification preferred; AZ-305 or other relevant Azure certifications are an added advantage. Experience working in a large enterprise/global support environment and following ITIL/ITSM processes is preferred. *

Skills:

• 7-8 years of overall IT experience, including 4+ years of hands-on Microsoft Azure experience.
• Bachelor’s degree in computer science, Information Technology, Engineering, or equivalent.
• AZ-104 certification preferred; AZ-305 or other relevant Azure certifications are an added advantage.
• Experience working in a large enterprise/global support environment and following ITIL/ITSM processes is preferred.
• Strong knowledge of Azure IaaS, PaaS, networking, identity, security, governance, and monitoring.
• Strong hands-on experience with Terraform and Infrastructure as Code (IaC).
• Good scripting and automation experience with PowerShell and/or Azure CLI.
• Strong understanding of TCP/IP, DNS, routing, firewalls, load balancing, private connectivity, and hybrid networking.
• Experience with Azure DevOps, GitHub, Jenkins, or equivalent CI/CD platforms.
• Good understanding of Azure Cloud Adoption Framework, landing zones, security best practices, and cost optimization. Strong troubleshooting, analytical, communication, and stakeholder-management skills. *

Soft Skills:

• Strong troubleshooting and analytical skills
• Excellent communication and documentation skills
• Ability to work in 24/7 production support environments
• Experience mentoring L1/L2 engineers