Technical Program Manager

UKG Inc.
United States
3 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
$169,000 - $241,000
Working hours
Regular working hours

Tech stack

Application Programming Interfaces (APIs) Artificial Intelligence Cloud Computing Collaborative Software Infrastructure as a Service (IaaS) Automation of Marketing Quantum Computing Release Management Software Engineering B2b Software Information Technology Mixed Reality

Job description

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Team The Product Operations Team brings program ownership and functional execution together across the product lifecycle, from launch planning and revenue realization to responsible retirement. We partner across Product and the business so offerings are launched clearly, scaled safely, and supported with the right customer and field readiness. About the Role As an NPI Program Manager, you’ll lead complex, cross-functional new product introduction programs for an assigned product suite. You’ll shape the execution strategy, align teams around decisions and deliverables, and guide launch readiness from early assessment through activation. Your work will help UKG bring offerings to market with a clear story, prepared teams, and a foundation for customer adoption and revenue.

  • Develop and lead the NPI execution strategy for complex, high-visibility programs, aligning scope, milestones, owners, dependencies, and success measures.
  • Guide offerings through the NPI stages, preparing evidence-based recommendations and decisions for governance and leadership forums.
  • Partner with Product, Engineering, technical program teams, Release Management, and business enablement functions to coordinate launch deliverables, including communications, webinars, release notes, and job aids.
  • Identify cross-functional risks, resource constraints, and readiness gaps early; develop mitigation options and influence decision makers to resolve issues that could affect launch outcomes.
  • Translate product capabilities and launch decisions into coordinated field and customer enablement that supports adoption, sales execution, and revenue realization.
  • Track launch readiness and post-launch outcomes, sharing concise, actionable updates with stakeholders and recommending improvements to NPI practices and tools., Entry level Entry level Cloud * Information Technology * Productivity * Security * Software * App development * Automation Lead strategy and execution for an open-weight LLM inference platform. Manage GPU capacity, inference optimization, model migrations, availability, benchmarking, governance, cost efficiency, and model selection. Translate business goals into technical priorities, develop roadmaps and cost models, and coordinate engineers, architects, security, legal, finance, product, and external cloud or GPU partners. Top Skills: Cloud InfrastructureGpu Capacity PlanningInference OptimizationLlm Inference PlatformsModel BenchmarkingOpen-Weight ModelsOss Models Atlassian

Technical Program Manager

13 Days Ago In-Office or Remote IN, USA Entry level Entry level Cloud * Information Technology * Productivity * Security * Software * App development * Automation Lead technical strategy and cross-functional execution for agent integrations, quality measurement, observability, API governance, monetization, rate limits, quotas, runtime safeguards, and platform roadmaps. Translate ambiguous, multi-team challenges into milestones, ownership models, technical decisions, and scalable standards for tool ecosystems and automation platforms. Top Skills: Agent IntegrationsApi GovernanceApi MeteringApi VersioningAPIsAuthenticationRate LimitingTelemetryToken ExchangeTool Calling Microsoft

Requirements

Demonstrated expertise leading complex, cross-functional product, technology, or business programs from planning through launch or implementation.

  • Ability to develop program strategy, navigate ambiguity, and independently determine methods and priorities to achieve broadly defined outcomes.
  • Experience identifying significant risks and dependencies, developing practical options, and influencing stakeholders to reach decisions.
  • Strong written and verbal communication skills, including experience presenting complex information and recommendations to senior stakeholders. Preferred Qualifications

  • Experience with new product introduction, commercialization, product operations, product launches, or release readiness in a B2B software environment.
  • Familiarity with product lifecycle governance, stage-gate processes, launch scorecards, and cross-functional readiness planning.
  • Experience coordinating sales, marketing, customer support, communications, finance, legal, or services readiness for product releases.
  • Experience using program management and collaboration tools to manage milestones, risks, dependencies, and executive updates.

Benefits & conditions

Be an Early Applicant Remote Hiring Remotely in United States 169K-241K Annually Entry level Remote Hiring Remotely in United States 169K-241K Annually Entry level Lead complex, cross-functional new product introduction programs from planning through launch and activation. Develop execution strategies, manage milestones, dependencies, risks, and readiness, and guide governance decisions. Partner with Product, Engineering, Release Management, sales, marketing, support, and business teams to coordinate launch deliverables, field enablement, communications, and customer adoption. Track post-launch outcomes and improve program practices while presenting recommendations to senior stakeholders. The summary above was generated by AI

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do., The pay range for this position is $169,400 to $241,400. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits, Remote United States 143K-304K Annually Senior level 143K-304K Annually Senior level Software * Quantum Computing * Metaverse * Infrastructure as a Service (IaaS) Leads complex, cross-functional technical programs for strategic customers from problem definition through delivery. Owns program goals, roadmaps, schedules, dependencies, governance, quality, security, performance metrics, and customer outcomes. Partners with engineering, data science, design, support, and leadership to define solutions, manage releases, analyze telemetry, improve products, and drive measurable business impact. The role also supports customer engagements, technical advisory activities, pre-sales, and live-site improvements. Top Skills: AIAWSAzureMicrosoft Cloud

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

About the company

UKG is the Workforce Operating Platform with unified HR, payroll, and workforce management, built to solve the unique challenges of frontline work. Powered by people-first AI and decades of labor data, UKG turns workforce intelligence into real-time decisions around staffing, pay, compliance, and productivity, enabling every worker to confidently take action as work happens. That’s why more than 80,000 organizations worldwide trust UKG to run their workforce - not just manage it. Learn more at ukg.com.

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