Vice President, Transformation & Implementation
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Role details
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Job description
Be an Early Applicant Remote Hiring Remotely in USA Expert/Leader Remote Hiring Remotely in USA Expert/Leader Owns enterprise implementation delivery and organizational transformation for a mortgage lending company. Leads implementation, BSA, and PMO teams; manages scope, budget, governance, vendors, rollout, change management, and adoption. Partners with mortgage operations, technology, compliance, finance, and executive leadership to improve workflows, controls, quality, costs, and business outcomes. The summary above was generated by AI, The Vice President, Transformation & Implementation owns the successful delivery of Visio Lendingβs largest enterprise implementation and the operating change that comes with it. This leader oversees the Implementation Program Leader, and both the Business Systems Analyst (BSA) team and the Project Management Office (PMO) report into this role.
You will be the bridge between technology delivery and the business. You know how a loan moves from application to funding to servicing to its ultimate exit, whether itβs a securitization or sale to a third-party whole loan buyer, and you use that knowledge to make sure every requirement, workflow, and system change actually works for the business.
This is a high-ownership seat. You will set direction, hold teams and partners accountable to dates and outcomes, and work independently toward targets. You will partner daily with business SMEs and the engineering team and report progress, risks, and decisions directly to executive leadership.
What Youβll Do
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Implementation Leadership & Delivery *
- Own end-to-end delivery of the enterprise implementation, including scope, timeline, budget, quality, and business adoption
- Lead and coach the Implementation Program Leaders, setting clear expectations and removing obstacles so the program stays on track
- Establish the program governance model: steering committees, decision rights, escalation paths, and status cadence
- Drive phased rollout planning, cutover, go-live readiness, and post-launch stabilization
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Manage vendor and implementation partner performance against contracts, SLAs, and milestones
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BSA & PMO Leadership *
- Lead the BSA and PMO functions, including hiring, development, performance management, and capacity planning
- Set standards for requirements gathering, process mapping, user stories, traceability, and user acceptance testing
- Build a PMO that delivers consistent planning, RAID management, resource allocation, and portfolio reporting
- Ensure BSAs translate mortgage business needs into clear, testable requirements that technology teams can build against
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Mortgage Operations Partnership *
- Apply deep knowledge of the loan lifecycle (origination, processing, underwriting, closing, funding, post-closing, secondary, and servicing) to design future-state workflows
- Partner with operations, credit, capital markets, compliance, and finance SMEs to validate requirements and process changes
- Identify operational risks, control gaps, and compliance impacts early, and build mitigations into the plan
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Make sure new systems and processes improve turn times, quality, cost per loan, and the borrower and broker experience
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Transformation & Change Management *
- Lead the organizational change strategy: stakeholder analysis, impact assessments, communications, training, and adoption tracking
- Prepare teams for new ways of working and keep morale and productivity steady through transition
- Measure adoption and business outcomes after launch, and course-correct where results fall short, + Serve as the single accountable owner for program outcomes, reporting progress, risks, and decisions to the CEO, and executive team
- Present clear, concise updates that surface issues early and come with recommended solutions
- Hold internal teams, business partners, and vendors accountable to commitments, deadlines, and targets
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What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
Requirements
- 10+ years of mortgage industry experience, with hands-on exposure to mortgage operations and how they run day to day
- 5+ years leading multi-disciplinary teams through large-scale transformation, such as a LOS, servicing platform, or core systems implementation
- Proven experience leading BSA and/or PMO teams, including managing other leaders
- Track record of delivering complex programs on time and on budget, with measurable business results
- Demonstrated change management leadership, including communication, training, and adoption planning for impacted teams
- Strong working knowledge of mortgage regulations and controls (for example TRID, RESPA, ECOA, HMDA, and investor guidelines) and how they shape system and process design
- Executive presence and the ability to communicate clearly with business SMEs, technical teams, and the CEO
- Extreme ownership: you take accountability for outcomes, follow through without being asked, and drive to deadlines and targets independently
- Exceptional collaboration and influence skills, including building trust across functions and resolving conflict
- Bachelorβs degree in business, finance, information systems, or a related field, or equivalent experience
What We Prefer to Find:
- Experience with investor, DSCR, or non-QM lending, including business-purpose loan workflows
- Hands-on experience implementing major mortgage platforms (for example Vesta, Encompass, MeridianLink, Blend, nCino, or similar LOS and POS systems)
- PMP, PgMP, SAFe, Prosci, or similar project and change management certifications
- Experience with both Agile and waterfall delivery, and knowing when to use each
- Experience with Azure DevOps or project management software
- Experience in a high-growth or private-equity-backed lending environment
- MBA or advanced degree
Benefits & conditions
Remote Texas, USA 231K-543K Annually Expert/Leader 231K-543K Annually Expert/Leader, Remote 2 Locations 157K-361K Annually Expert/Leader 157K-361K Annually Expert/Leader
About the company
Visio Lending is the nationβs leader in rental home financing. Founded in 2012 in Austin, Texas, Visio enables small- to medium- sized investors to grow their rental home, and vacation rental portfolios. Headquartered in fantastic Austin, Texas, since late 2015, Visio has financed more than $1 billion in Rental360 loans. With more than $400 million in capital onboard, a proven record of investment grade bond issuance on Wall Street, and an outstanding 100+ team, Visio is poised for continued success.
Why We Love Working at Visio:
We at Visio are passionate about working together towards our goals to continually push this company forward. We innovate, collaborate, celebrate team successes, and recognize individual accomplishments. At Visio Lending, youβll work on meaningful initiatives that directly support real estate investors nationwide. We offer a collaborative culture, growth opportunities, and flexibility with remote work options.
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