IAM Program Manager (Remote)

GovCIO is currently hiring an IAM Program Manager to lead program delivery for the enterprise Identity, Credential, and Access Management (ICAM) program supporting the Department of Veterans Affairs. This role manages cost, schedule, and technical performance across the program - directing service delivery, release and deployment planning, and continuous improvement across the IAM engineering, architecture, and operations teams. The IAM Program Manager serves as the primary customer point of contact for the program, partners closely with the IAM Architecture team to transition new identity capabilities into production, and brings deep, long-tenured experience delivering credentialing and identity services - such as PIV/HSPD-12 credentialing, identity proofing, and Single Sign-On - across large, multi-application federal environments. This is a fully remote position located within the United States., Owns program delivery for the ICAM environment, including directory services, federation/SSO, multi-factor authentication, PKI/credentialing, identity proofing, privileged access management, and identity lifecycle/provisioning systems.

• Plans and coordinates release and deployment activities for IAM capabilities, working with engineering and architecture teams to manage scope, schedule, and risk through production rollout.
• Coordinates patch management, system health monitoring, and vulnerability remediation activities across the IAM technology stack with the security operations and engineering teams.
• Coordinates the transition of newly engineered IAM/ICAM capabilities - including identity resolution and person-matching enhancements - from the architecture/engineering team into production.
• Oversees delivery and integration of credential and identity services - including Credential Service Provider functions, identity proofing, e-signature, provisioning, authorization management, and PIV/HSPD-12 credentialing - across a large, multi-application federal portfolio.
• Monitors contract funding and burn rate, manages the program budget, and prepares forecasts of program financial performance; supports capital planning and budget justification documentation (e.g., OMB-300) for program funding and modernization initiatives.
• Establishes program milestones and tracks performance metrics, monitors progress against program goals, and identifies and resolves issues through resource reallocation, process improvement, or escalation.
• Prepares and delivers program status reports, risk registers, and performance metrics to government stakeholders and GovCIO leadership, including briefings and funding justifications to senior VA executives.
• Ensures IAM program activities comply with applicable federal policy and agency-specific Authority to Operate (ATO) and security requirements.
• Directs a Program Management Office (PMO) of IAM program staff - engineers, analysts, and service desk personnel, typically ranging from 15-25 personnel - and mentors team leads on program best practices.
• May be responsible for recruiting, interviewing, and hiring program staff, and supports expansion of the IAM program’s scope with the customer.

• Bachelor’s degree, and 12+ years of experience in program/project management, including 10+ years supporting IT programs; equivalent additional experience may be substituted for a technical or business-related degree.
• 5+ years managing IT programs through the full delivery lifecycle - including planning, development, release, and deployment - for programs of similar size and scope.
• 10+ years of demonstrated experience managing programs involving Identity, Credential, and Access Management (ICAM) or Identity and Access Management (IAM) systems.
• Demonstrated experience delivering identity and credential services - such as credential service provisioning, identity proofing, PIV/HSPD-12 credentialing, and Single Sign-On (SSO) integration - across large, multi-application federal environments.
• Experience directing a Program Management Office (PMO) team of technical and analyst staff.
• Experience preparing and managing program budgets, staffing plans, and forecasts of program financial performance.
• Strong customer-facing communication skills, with experience leading program review sessions and status reporting to government stakeholders and executives.

Clearance Required: Must be able to obtain and maintain a suitability/public trust clearance.

Preferred Skills & Experience

• Experience managing an IAM/ICAM program at a federal civilian agency (e.g., VA, DHS, SSA).
• Familiarity with IAM/ICAM technologies and concepts, such as SailPoint, Okta, Microsoft Entra ID, Ping Identity, PKI/CAC, SAML/OAuth/OIDC, and Master Person Index (MPI)/identity resolution.
• Project Management Professional (PMP) certification, or equivalent demonstrated program management experience in lieu of certification.
• Experience supporting capital planning and budget justification documentation (e.g., OMB-300) for federal IT programs., * A valid photo ID must be presented during each interview
• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?