Technical Support Engineer
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Role details
Tech stack
Job description
If you are enthusiastic about driving positive change and eager to shape the future of technology in a dynamic, international environment, we invite you to join our Operational Excellence team., As a Technical Support Engineer in our Prodrive Machine Services (PMS) team, you ensure the availability, reliability, and performance of our internal production equipment. This includes complex automated systems such as robot cells for dispensing, pick-and-place, laser marking, and automated test solutions.
You are responsible for maintaining these systems, troubleshooting when failures occur, and performing root cause analysis to drive lasting improvements. You work hands-on with mechanical, electrical, and occasionally software-related issues, directly contributing to the continuity and efficiency of our production., * Perform preventive maintenance based on internal planning and instructions
- Diagnose and resolve technical issues at both component and system level
- Carry out corrective repairs and verify operational readiness afterward
- Conduct root cause analyses using structured methods like 5 Whys and Fishbone diagrams
- Communicate effectively during breakdowns, keeping stakeholders updated on progress
- Document findings in maintenance logs, RCA reports, and shift handovers
- Support service and rework activities based on technical documentation and drawings
- Suggest and help implement improvements to increase uptime and machine performance
- Collaborate with engineering and manufacturing teams on reliability improvements
What we offer
- Salary growth in accordance with CLA Metalektro increases
- 33 vacation days (including public holidays) plus 13 additional ADV days per year to support a healthy work-life balance
- Pension plan and travel allowance for on-site working days
- Focus on personal development with a tailored growth plan
- Broad career advancement opportunities across various technical roles and projects
- A young, entrepreneurial, and innovative company culture
- Free lunch and dinner on-site
- iPhone, laptop, and other necessary tools to help you perform your work optimally
- Free sports facilities on campus to help you stay healthy and fit.
Requirements
- A technical background (MBO 3/4 or HBO) in Mechatronics, Electrical Engineering, Mechanical Engineering, or Automotive
- The ability to read and interpret technical documents, mechanical/electrical schematics, and assembly instructions
- Affinity with mechanics, electronics, and basic software troubleshooting
- Experience with or willingness to learn structured problem-solving methods
- A proactive mindset with attention to safety, quality, and detail
- Willing to work in two shift system
Bonus qualifications:
- NEN 3140 certification (VOP/VP)
- FESTO or ABB robotics training
- Familiarity with network protocols (Profinet, Modbus, OPC UA), PLC basics, and condition monitoring tools
About the company
About Prodrive Technologies
We are committed to developing technologies that make an impact. Through our innovative solutions, we contribute to a future in which people can thrive, resources are used optimally, and connectivity brings the world closer together. Our portfolio includes more than 500 unique products across disciplines such as analog and digital electronics, RF technology, mechatronics, and high-end computing.
- Science Park Eindhoven 5501
- 5692 EM Son
- The Netherlands
- recruitment@prodrive-technologies.com
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