SC Cleared Infrastructure/Applications SME - AppDynamics

• Create, configure and maintain AppDynamics alerting in line with business and application requirements.
• Configure and deploy AppDynamics health rules and troubleshoot issues within lower environments.
• Own the AppDynamics defect management process, from initial investigation and triage through to resolution and production fixes.
• Act as the technical AppDynamics SME and primary point of contact for platform-related issues, including engagement with Cisco.
• Support AppDynamics integration across wider technical and delivery teams.
• Establish and maintain governance to monitor health rules that trigger frequently in production.
• Provide technical support for application releases, including pre- and post-release activities and production go-lives.
• Support ongoing BAU activities and in-flight technical deliverables.
• Identify and escalate technical risks to the delivery team.

Applicants must be eligible to work in the specified location

We are seeking an experienced SC Cleared Infrastructure/Applications SME with strong hands-on AppDynamics (AppD) experience to support a secure public-sector programme.

Working within an established Agile delivery environment, you will take technical ownership of AppDynamics monitoring, alerting, health rules and defect management across a range of application services. You will work closely with technical delivery teams and the client to ensure effective application monitoring, resolve issues and support successful production releases., * Strong hands-on experience with AppDynamics (AppD).

• Experience configuring and maintaining application monitoring, alerting and health rules.
• Proven experience troubleshooting and triaging AppDynamics issues.
• Experience managing technical defects through investigation, resolution and production fixes.
• Ability to act as an AppDynamics Subject Matter Expert (SME) and work with vendors and wider technical teams.
• Experience supporting production environments, application releases and go-live activities.
• Strong stakeholder communication and technical problem-solving skills.
• Active SC Security Clearance.

Desirable:

• Experience with Dynatrace, particularly migration from AppDynamics to Dynatrace.
• Experience working within public-sector or government technology programmes.
• Experience supporting Java-based applications and Agile delivery teams.