Data Operations Assistant

Research information: Gather and verify information from websites, official documents, company announcements and data providers.

Investigate financial data: Research investment funds, financial instruments, tax information and corporate actions such as dividends, mergers and stock splits.

Process and maintain data: Enter, update and maintain accurate records in internal databases and systems.

Check data quality: Cross-check information, identify errors or gaps, investigate discrepancies and escalate complex issues.

Support clients: Monitor the helpdesk, investigate queries, follow up outstanding requests and provide professional responses within agreed timescales.

Support daily operations: Prioritise work against delivery schedules and deadlines, maintain clear records and suggest process improvements.

On a day to day basis, the Data Operations Assistant will interact with:

Internally

• Senior Data Analyst, to whom the role reports.
• Data Operations colleagues and those of their sister company.

Externally

• Clients - through the helpdesk portal, responding to data queries and information requests.
• Data providers - companies, fund managers and other organisations, to obtain information, verify facts and resolve discrepancies.

Previous financial services experience or qualification is desirable but not essential as full training is provided., * Strong research skills and the ability to interpret and assess information from different sources.

• Excellent attention to detail and a methodical approach especially when dealing with large volumes of data.
• Good analytical, numerical and problem-solving skills.
• Initiative and persistence when investigating discrepancies or missing information.
• Clear written and verbal communication.
• Strong organisation, prioritisation and deadline management.
• Willingness to learn new systems, processes and terminology.
• The ability to work independently while recognising when guidance is needed., * Data Centre Operations & Management
• Driving Capability & Licensure
• Infrastructure Management
• Interpersonal Skills
• Task Management
• Time Management
• Work Flexibility

• Hybrid working with at least 2 dpw in the office - city based
• 25 days of Annual leave increasing with length of service to 29 days
• Buy additional Annual leave scheme - up to 5 days
• Birthday, Wedding/Civil Partnership, Volunteering days off
• Life Insurance (Death in Service)
• Private health insurance with AXA for you and eligible family members
• Employer pension contributions - 6%
• Cycle Scheme, Home and Tech Scheme, Octopus EV scheme