IT Infrastructure Manager

• Support and take ownership of our Microsoft Azure infrastructure.
• Ensure cloud services are secure, reliable, and cost-effective.
• Manage and improve Microsoft 365, identity management, and internal IT systems.
• Support product engineers with shared infrastructure, technical standards, and cloud environments.
• Use AI tools to automate tasks, troubleshoot problems, develop scripts, and improve efficiency.
• Work with compliance colleagues on information security and technical controls.
• Manage technical suppliers and work with our established managed service provider.
• Identify opportunities to improve processes, automate tasks, and strengthen infrastructure reliability.
• Develop experience across cloud infrastructure, internal IT, security, and technical operations.

Technologies:

• AI
• Azure
• Cloud
• Support
• Microsoft 365
• PowerShell
• Python
• Security
• Office 365
• DevOps, We are a growing London-based software business with a cloud-first SaaS environment built on Microsoft Azure and internal systems delivered primarily through cloud-based software. This office-based role is in West London, with attendance Tuesday to Thursday. You will work closely with product engineers, compliance colleagues, an external managed service provider, and senior management. The opportunity offers a path from an engineering position into broader infrastructure ownership, exposure to Azure, internal IT, security, automation, and business systems, and the chance to contribute to meaningful technical decisions in an environment that encourages AI tools to improve productivity.

• Hands-on Microsoft Azure infrastructure experience.
• Good understanding of cloud architecture, troubleshooting, and security fundamentals.
• Experience working in or supporting cloud-based environments.
• Broad technical knowledge and ability to understand how different systems fit together.
• Exposure to Microsoft 365, Entra ID, or similar identity and administration technologies.
• Strong problem-solving skills and sound technical judgment.
• Enthusiasm for AI tools, scripting, and automation.
• Confidence taking responsibility and working independently.
• Experience with PowerShell, Python, Intune, infrastructure as code, ISO 27001, or SaaS environments is advantageous.
• Previous management experience and extensive exposure to every part of the infrastructure function are not required; technical fundamentals, initiative, and ability to develop into broader responsibilities are important.