Data Analyst

We are recruiting on behalf of a large, established organisation in the utilities sector, based in Birmingham city centre. Our client is looking for a diligent and analytical Data Analyst to join its performance and insight team.

This is a role with real purpose: the data you work on helps the business plan infrastructure, improve customer service and meet its regulatory commitments. You will work with operational, customer and regulatory datasets, producing analysis that is used by senior managers and external regulators alike. The team is supportive, well-resourced and genuinely valued across the organisation.

This is an excellent opportunity for an analyst who wants stability, variety and the satisfaction of working on data that matters to millions of people, with a clear route to senior analyst responsibility., * Produce regular performance and regulatory reporting to strict deadlines.

• Analyse operational and customer data to identify trends, risks and opportunities for improvement.

• Build and maintain dashboards used by operational leaders across the business.

• Write and optimise SQL queries against large enterprise datasets.

• Support regulatory submissions with accurate, well-documented analysis.

• Work with teams across the business to define measures and improve data quality.

• Present insight clearly to both technical and non-technical audiences.

• Contribute to continuous improvement of reporting processes and automation.

A Typical Day

You might start by validating the monthly regulatory figures before they are signed off, then spend the late morning working with an operations manager to understand a spike in customer contacts. The afternoon could involve building a new dashboard view for field performance or automating a manual report that has been taking the team hours each week. The work is varied, the standards are high, and what you produce is genuinely relied upon.

• Experience in a data analyst, reporting analyst or similar role.

• Strong SQL and Excel skills; experience with Power BI or a similar BI tool.

• A methodical, accurate approach - comfortable working to regulatory standards.

• The ability to explain complex analysis in plain English.

• Good stakeholder management skills and a collaborative style.

• Experience in utilities, infrastructure or a regulated industry is advantageous but not essential.

• Birmingham-based or able to commute to the city-centre office regularly.

• Hybrid working with genuine flexibility.

• 28 days’ annual leave including bank holidays.

• A stable, secure employer with excellent long-term prospects.

• Generous pension scheme and comprehensive benefits package.

• Structured training and a clear progression framework.

• A supportive, inclusive team culture with a genuine commitment to work-life balance.

This organisation is recruiting directly through Consula, their recruitment partner.