UX Designer

• Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance
• Partner with the product owner to help inform product strategy
• Work across the organization to drive consistent associate experiences
• Provide design and product thought leadership
• Contribute to improving UX Design practices and processes

Strong design fundamentals and ability to leverage design thinking and other strategic methods, with sound judgment in using emerging AI tools such as Figma Make

• Ability to partner with Product leaders to define and prototype product vision

• Effective communication, presentation, and storytelling skills; equally at ease speaking with developer or business partners, and executive audiences

• Curiosity and interpersonal skill to uncover stakeholder needs, influence decisions, and build trust

• A design consultancy approach, able to provide top-tier customer service to our business partners while calibrating delivery against feasibility and prioritization

• Embrace ambiguity and change, able to quickly adapt and adjust approach to accommodate shifting priorities or new information

• Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better

• Familiarity with digital accessibility and WCAG standards

• Ability to partner with UX Research to deeply understand associate needs and synthesize qualitative and quantitative feedback into themes that advise design decisions

• A foundation of development knowledge, an affinity for technology, and staying up to date on industry innovations, 8+ years of UX or related design experience is preferred

• A degree in a related field such as interaction design, architecture, industrial design, graphic design, or human factors is preferred

• Experience working on large enterprise applications or employee experiences preferred

• Familiarity with customer support or back-office operations populations preferred

• Experience working with agile teams preferred

• A digital portfolio we can review online is required

skills:

AI tools,Enterprise Technology,enterprise applications,Figma,interaction design,digital accessibility,WCAG,Effective communication,speaking,Curiosity,build trust,influence decisions,interpersonal skill,thought leadership,architecture,back-office,calibrating,advise,prototype,customer service,customer support,presentation,design fundamentals,design experience,design thinking,digital portfolio,human factors,graphic design,industrial design,innovations,Investments,product strategy,storytelling skills,design systems,User Experience,UX Design,UX,UX Research