Network Operations Watch Officer

Responsibilities: of the Network Operations Watch Officer: Monitor and maintain enterprise WAN infrastructure across classified and unclassified networks. Identify, triage, and troubleshoot network alerts, connectivity issues, outages, and system events. Perform incident management, service restoration, and escalation to Tier 3 engineering teams. Conduct advanced log analysis to support proactive threat identification and incident remediation. Utilize Cisco Prime, SolarWinds, SCOM, and other monitoring tools to maintain network availability. Coordinate incident response with the Communications Focal Point (CFP), mission partners, technicians, and telecommunications carriers. Provide proactive problem management, technical documentation, and customer reporting. Qualifications: for the Network Operations Watch Officer: Bachelor’s degree with 2+ years of relevant experience; additional experience may substitute for a degree. 2+ years of hands-on experience with enterprise routers and

Network Administration/Management, Incident Management, Analysis Skills, Network Administration/Management, Cisco Network Systems, Microsoft System Center Operations Manager (SCOM), Technical Writing, Incident Response, Telecommunications, Network Support, switches. Cisco Nexus (Layers 1-3): Hands-on NX-OS administration (5K/7K/9K), VLANs, trunking, STP, LACP/vPC, OSPF, EIGRP, BGP, VRF, subnetting, and physical network connectivity. TACLANE (KG-175): Hands-on encryption device maintenance, troubleshooting, zeroization, SKL key loading, EKMS/KMI procedures, and red/black interface fault isolation. Experience with Cisco Prime or comparable network monitoring platforms, including SolarWinds and SCOM. Experience reviewing network events, troubleshooting enterprise incidents, and producing technical triage documentation. Ability to support a continuous 24/7 network operations environment. Active Secret clearance Active DoD 8570 IAT Level II certification (CompTIA Sec+) Ability and Willingness to work fully onsite at Andrews AFB in MD, in accordance with the Sunday - Thursday, 6am - 2:30pm EST shift Preferred: CCENT or CCNA certification. Experience configuring and tuning SolarWinds, SCOM, or similar network monitoring platforms. Experience with

ITSM tools, particularly BMC Remedy. Experience supporting military command centers, network operations centers, or Air Force Communications Focal Point (CFP) environments. Compensation: for the Network Operations Watch Officer: Salary Range: $55,000 - $70,000 depending on experience* Comprehensive Benefits: Medical, Dental, Vision, 401k Plan, PTO, Holidays, Sick Leave if required by law This job opens for applications on 11/9. Applications for this job will be accepted for at least 30 days from the posting date. #LI-MS1 #LI-ONSITE