Technical Program Manager

Henry Schein One, Inc.
United States
3 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$115,000 - $155,000
Working hours
Regular working hours

Tech stack

Agile Methodology Artificial Intelligence Continuous Integration Cursor Dentrix DevOps Github Python (Programming Language) Practice Management Software Scrum Methodology Systems Development Life Cycle Release Management
+7 more
Software Engineering Scripting AI Coding Agents Gitlab Gitlab-ci Claude Jenkins

Job description

We are seeking a Staff Technical Program Manager to own the release and rollout of Dentrix, one of our flagship products. In this role, you will partner with Dentrix Engineering, Product, Support, Marketing, Sales, and Legal to ensure every stakeholder is informed and prepared for the changes in each version. You will also maintain and improve the CI/CD pipeline that builds, tests, and delivers every Dentrix release.

You will manage the coordination and communication behind each release, ensure the pipeline performs reliably, and apply AI to automate manual work such as release notes. This is a high-visibility position with direct accountability for the success of the Dentrix product.

This position is remote within the United States, with a preference for candidates near our Utah office, and includes up to 10% travel as needed.

This position is not eligible for employment-based visa sponsorship. To be considered, candidates must be authorized to work in the United States for Henry Schein One without the need for current or future employer sponsorship.

What You Will Do Release & Rollout Management

  • Own the rollout of Dentrix releases, keeping internal stakeholders informed of what’s changing in each version
  • Coordinate with Dentrix Engineering and Product to confirm each release is ready to ship with no surprises for customers
  • Write and distribute AI-assisted release notes drawn from user stories, features, and epics
  • Support a fast release cadence as we move to AI-DLC

CI/CD & Automation

  • Maintain and improve the GitLab CI/CD pipeline so builds, releases, and upgrades are correct and ready to deploy, monitoring automated release processes and stepping in when issues arise
  • Write Python scripts for new tests and pipeline changes, using AI tools such as Claude or Cursor to speed up the work

Planning, Communication & Collaboration

  • Develop rollout plans that cover scope, dependencies, milestones, and communication, and manage risks with contingency plans to keep releases on track
  • Partner with cross-functional teams, including Product, Security, and DevOps/SRE to align technical execution with the overall Dentrix product strategy and release goals
  • Share regular status updates with stakeholders and address questions and concerns quickly
  • Use data to advise leaders on release readiness and process improvements, and promote program management and release best practices across teams

Preferred Technologies and Platforms:

  • DevOps & CI/CD: GitLab
  • Automation & Scripting: Python
  • AI Tools: Claude or Cursor
  • Methodologies: Agile Scrum, If you are a referral for this position, please provide the employee’s first and last name. What is your base salary expectation? (Do not include commissions and/or bonuses)* Please select the location that you currently reside in from the drop down list.* Are you legally eligible to work in the United States? (Proof of lawful employment eligibility in the U.S. will be required upon hire.)* Will you now, or in the future, require visa sponsorship to work for Henry Schein One?* Are you open to working as a W2 employee, or do you only accept C2C (Corp-to-Corp) or 1099 contracts?* Can you perform the essential functions of the job, for which you are applying, with or without reasonable accommodation?* You will be required to submit to a background check and drug screen after receiving a conditional offer of employment if permitted by applicable federal, state, and local law. If you choose β€œNo” to acknowledge this paragraph, you will not be considered for employment.* Are you currently a Team Schein Member (Internal Employee)?* How many years of professional experience do you have writing Python (for example, scripts for automation, testing, or CI/CD pipelines)?* How would you rate your Python proficiency?* What is your experience with CI/CD pipelines in GitLab or a comparable tool (GitHub Actions, Jenkins, etc.)?* Which best describes your experience owning releases or rollouts for a flagship or enterprise-level product (for example, B2B SaaS or practice management software), including communicating changes to internal stakeholders and writing release notes?* Which AI tools have you used to write code, scripts, or automate your work? Select all that apply.* ClaudeCursorCoPilotOther AI coding tools not listedI haven’t used any AI tools for this The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more. Gender Race/Ethnicity

Requirements

  • 8+ years of relevant project and program management experience
  • 2 - 3 years of Python scripting experience
  • Experience with release management and communications for an enterprise level or flagship product
  • Experience with AI-assisted (β€œvibe”) coding and willingness to use AI tools such as Claude or Cursor in your daily work
  • Excellent understanding of the software development lifecycle (SDLC), including Agile and Scrum
  • Excellent communicator who can explain your work clearly to technical and non-technical audiences
  • Sense of ownership and follow-through, with a detail-oriented and analytical approach
  • Strategic thinking and a constructive approach to handling conflict

What Will Set You Apart

  • Experience with AI-driven development lifecycles and automated release processes
  • Experience in B2B SaaS or a similar software environment with comparable engineering practices

The posted range for this position is $115,000 - $155,000, which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.

Benefits & conditions

A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE!, Invitation for Job Applicants to Self-Identify as a U.S. Veteran

  • A β€œdisabled veteran” is one of the following:
  • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
  • a person who was discharged or released from active duty because of a service-connected disability.
  • A β€œrecently separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An β€œactive duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An β€œArmed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

About the company

Join Henry Schein One! Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices.

We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated., Unfortunately, Henry Schein One is not currently hiring individuals residing in Delaware, Hawaii, North Dakota, Rhode Island, Vermont, Puerto Rico, and other US territories.

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