Senior Business Analyst - BI & Reporting

EXL Service is seeking an experienced BI & Reporting Business Analyst who will serve as the primary liaison between client business stakeholders and the offshore Amazon QuickSight development team. The resource will be responsible for stakeholder engagement, reporting requirements gathering, KPI definition, Databricks data analysis, report specifications, functional validation, UAT coordination, and delivery governance for new QuickSight reports and dashboards, * Conduct workshops with business users, product owners, data owners, and technology stakeholders.

• Understand business objectives, reporting use cases, user personas, KPIs, and analytical requirements.
• Define the scope and priority of each new QuickSight report or dashboard.
• Prepare report wireframes or mock-ups and obtain client approval.
• Identify source tables, views, fields, joins, filters, and data granularity.
• Document source-to-report mappings and transformation rules
• Coordinate with the client’s data-engineering team in lieu of Reporting Data requirements
• Maintain the reporting backlog, priorities & RAID
• Perform functional testing and data reconciliation.
• Coordinate report demonstrations, UAT, defect resolution, and business sign-off.
• Coordinate report demonstrations, UAT, defect resolution, and business sign-off.
• Coordinate production deployment and post-production validation.

• Approximately 8-12years of experience in business intelligence, reporting, business analysis, or data analytics.
• Strong experience gathering and documenting dashboard and reporting requirements.
• Strong SQL and data-analysis skills.
• Working knowledge of Amazon QuickSight datasets, analyses, dashboards, calculated fields, parameters, filters, SPICE, direct query, and security.
• Strong understanding of KPIs, dimensional data models, aggregations, data granularity, and reconciliation.
• Experience preparing report specifications, source-to-report mappings, wireframes, and acceptance criteria.
• Strong client-facing, workshop-facilitation, documentation, and communication skills.