Technical Lead, Customs Platform

You will own the customs module end to end: its architecture, its code and the team that builds it. The module takes a shipment from extracted documents to a compliant filing, covering entry, ISF, duty calculation and post-entry corrections. It is a hands-on lead role in a domain where a software mistake becomes a penalty for an importer., * Own the design of the customs module: entry data model, duty and fee engine, CATAIR validation, and ABI filing with ACE.

• Build the brokerage agent workflow, where agents draft and check entries and a broker approves before anything is filed.
• Keep regulated logic deterministic and tested, and use models only where inputs are ambiguous.
• Build the evaluation sets that gate every prompt, model and rule change.
• Make tariff and regulatory changes land as data or configuration in days.
• Consolidate services, own the module in production, and lead, hire and mentor the team.

• 8+ years building backend systems, with 2+ years as a hands-on technical lead.
• Strong backend engineering in a modern language, plus working Python.
• Production experience with event-driven distributed systems on AWS and Kubernetes.
• LLM or agent features shipped to real users, with evaluations used to gate releases.
• Experience in a rules-heavy domain where errors are expensive, such as customs, tax or payments.
• Clear writing, and comfort working with our Gurgaon team across time zones., * Some background understanding of customs brokerage.
• Hands-on work with agentic frameworks such as Agno or LangGraph.
• Java experience. Our backend is Java 21 with Micronaut.
• US customs knowledge: ABI, ACE, CATAIR, HTS classification, ISF, Section 232 and 301.
• Experience building MCP servers or similar tool interfaces for AI assistants.

KlearNow offers a competitive total rewards package, including:

• Comprehensive medical, dental, and vision insurance
• Health Reimbursement Arrangement (HRA) to help offset deductibles and out-of-pocket medical expenses
• Equity participation
• 401(k) plan
• Flexible time off with no accrual waiting period
• Hybrid work at our San Jose, CA headquarters; this role is also open to remote candidates based in the US