Installation Technician - HPBX Systems

Are you looking to kickstart a career in tech, electronics, and networking? Inside Out Installation is seeking a self-directed, professional, and motivated HPBX Systems Installation Technician to join our team in New Hope, MN.

In this role, you will be the face of our company, helping to provision, install, and service Hosted Private Branch Exchange (HPBX) systems and structured cabling. No direct experience with HPBX? No problem. If you have a passion for technology and a drive to learn, we will provide all the training you need to succeed.

What You’ll Do

• Install & Service: Assist with the provisioning, installation, and troubleshooting of HPBX phone systems
• Customer Support: Work closely with clients on-site to ensure their systems are running flawlessly

Electronics, Systems Administration/Management, PBX (Private Branch eXchange), Training/Teaching, Identify Issues, Customer Support/Service, Customer Relations, Computer Skills, IP (Internet Protocol), Network Protocols, We are looking for individuals who are eager to grow. The ideal candidate will have:

• A positive, customer-focused attitude (in-person customer service experience is a big plus!)
• A basic understanding of electronics and standard computer skills
• An interest in or basic knowledge of IP (Internet Protocol) and networking
• Excellent written and verbal communication skills
• A “growth mindset”-a strong willingness to continuously learn and apply new skills
• A clean safety record and a clear driving record

Perks, Benefits, & Schedule

• The Schedule: Enjoy a great work-life balance with a reliable Monday-Friday, 8:00 am to 4:30 pm schedule
• Location: New Hope, MN
• Pay: $18 - 20 per hours depending on experience
• Gear Provided: We fully equip you for success! A company vehicle, gas card, specialized tools, and company-logo apparel are all provided
• Health & Wellness: Eligible on the 1st of the month after 30 days. Choose from dozens of plans with an ICHRA health insurance plan. Includes Health Savings Account (HSA) options with up to a $100 company contribution and a dollar-for-dollar match up to $100, plus comprehensive Dental & Vision plans
• Retirement: Secure your future with a 401(k) plan featuring a 3% company match
• Paid Time Off (PTO) & Holidays: Build up your rest time starting day one with 48 hours of PTO in your first year, plus 8 paid company holidays
• Awesome Extras: Enjoy a $50/month personal cell phone reimbursement, deeply discounted Arvig internet*, TV, and phone packages, a DashPass for Work discount, pet insurance access, and FREE wellness apps and mental health support through our Employee Assistance Program (EAP)

Career Growth: We love to promote from within! Joining our team opens up long-term career advancement opportunities both within Inside Out and with the premier service providers we support.