Techncial Analyst
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Role details
Tech stack
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Job description
We are seeking a Technical Analyst to support technology initiatives that improve business operations, system performance, and user experience. This role works closely with both technical and business stakeholders to gather requirements, analyze processes, coordinate testing efforts, and facilitate successful implementation of technology solutions., *
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Gather, document, and analyze business and system requirements. *
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Create process flows, user stories, functional specifications, and supporting documentation. *
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Develop and maintain technical documentation, including system architecture, integration mappings, and data flow diagrams. *
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Coordinate and execute system, integration, and user acceptance testing. *
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Analyze data and trends to identify opportunities for process and system improvement. *
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Partner with internal stakeholders and external vendors on technology implementations, upgrades, and issue resolution. *
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Assist project teams with project coordination, documentation, and administrative activities. *
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Support project delivery throughout the full project lifecycle. *
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Monitor project scope and assist with requirements management and change requests. *
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Prepare reports, presentations, and status updates for stakeholders. *
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Contribute to the successful adoption and continuous improvement of business applications and technology solutions. *
Requirements
Technical Analysis, Technical Analysis, Contract Analysis, Process Analysis, Business Operations, Technical Support, Process Improvement, User Interface/Experience (UI/UX), Operational Improvement, Requirements Management, The ideal candidate combines strong analytical skills with hands-on technical knowledge and can effectively bridge the gap between business needs and technical execution., * Bachelorβs degree or equivalent combination of education and professional experience. *
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Experience working as a Business Analyst, Technical Analyst, Systems Analyst, or similar role. *
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Proficiency with one or more programming languages such as SQL, Python, C#, Java, or similar technologies. *
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Experience creating technical and business documentation. *
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Experience with software testing methodologies, test planning, and test execution. *
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Familiarity with API testing tools such as Postman or comparable platforms. *
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Strong written, verbal, and presentation skills. *
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Ability to manage multiple priorities in a fast-paced environment. *
Preferred Qualifications
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Experience supporting software implementations, business applications, or digital transformation initiatives. *
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Knowledge of test automation tools such as Selenium, Playwright, Appium, or similar platforms. *
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Experience working with enterprise business systems, ERP platforms, or CRM solutions. *
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Professional certifications such as ISTQB, CAPM, PMP, Agile, Scrum, or related credentials. *
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Understanding of cybersecurity, compliance, governance, or risk management frameworks. *
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Experience collaborating with third-party vendors and cross-functional teams. *
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