Salesforce Admin

Job DescriptionApply now: Salesforce Admin, Hybrid (Oak Brook, IL). Start date is ASAP for this 6-month Contract-to-Hire position. Job Title: Salesforce Admin Location-Type: Hybrid, 3 days onsite per week, Oak Brook, IL (Monday, Tuesday, Wednesday) Start Date: ASAP Duration: Contract-to-Hire, 6 months Compensation Range: $55-60/hr W2 Benefits: Eligible for Health, Dental, Vision, and 401K Visa Sponsorship: Not eligible for visa sponsorship Job Description:

• The client is seeking a collaborative and driven Salesforce Admin to independently own enhancement requests end-to-end, partnering with Sales and Marketing stakeholders to identify business pain points and deliver solutions across Sales Cloud and Marketing Cloud., * Manage and prioritize Salesforce enhancement requests through the Jira backlog, grooming user stories and ensuring tickets are fully documented and ready for development.
• Partner directly with Sales and Marketing stakeholders to gather requirements, understand underlying business needs, and recommend solutions rather than simply executing requests as given.
• Perform hands-on Salesforce configuration or coordinate with offshore developers based on complexity, tracking progress and following up on deliverables to keep work moving forward.
• QA completed enhancements to validate they meet business requirements and defined acceptance criteria before release.
• Support Sales Cloud and Marketing Cloud initiatives, including integrations, managed packages, and ongoing system improvements.
• Document current-state and future-state business processes, identifying and communicating opportunities for improvement.
• Proactively communicate updates, blockers, and priorities to stakeholders and the broader Salesforce team throughout each enhancement lifecycle.

• 5-7 years of hands-on Salesforce experience, with demonstrated expertise in Sales Cloud and Marketing Cloud.
• Experience managing a Jira backlog in an Agile environment, including grooming user stories and writing thorough requirements documentation.
• Strong stakeholder management skills, with the ability to identify true business pain points, ask probing questions, and guide stakeholders toward the right solution.
• Proven ability to independently drive enhancements from requirements gathering through development coordination, QA, and delivery with minimal oversight.
• Experience with Confluence for process and requirements documentation.
• Strong written and verbal communication skills, with comfort participating in open team discussions, leading grooming sessions, and escalating blockers proactively., * Experience with Agentforce.
• Experience with Salesforce Manufacturing Cloud.
• Familiarity with Account Engagement (Pardot).
• Background in a consulting environment.
• Experience with Lucidchart or other business process mapping tools.