Systems Administrator Lead

• Lead resolution efforts for escalated infrastructure incidents and provide technical direction to IT team members during outages, troubleshooting, and project delivery.

• Oversee administration of enterprise servers, operating systems, virtual platforms, and supporting infrastructure to ensure stability, performance, and uptime.

• Maintain and support virtualization environments using technologies such as VMware, Hyper-V, or comparable platforms.

• Diagnose complex hardware, software, and systems issues, document root causes and corrective actions, and prioritize response based on operational impact.

• Contribute to infrastructure planning by preparing technical recommendations, implementation details, and supporting documentation for new and upgraded environments.

• Direct backup, disaster recovery, storage, failover, and capacity planning activities to strengthen business continuity and data protection.

• Administer Google Workspace, Google Cloud Identity, and Google Cloud Platform resources, including access controls, governance, provisioning, and cost-conscious resource management.

• Build and maintain automation practices through scripting and infrastructure-as-code tools to streamline provisioning, configuration, and deployment processes.

• Partner with security stakeholders to address vulnerabilities, apply patches, review data protection controls, and improve hardening across systems, virtual machines, and containers.

• Produce and maintain architecture diagrams, runbooks, standard procedures, and other technical documentation while also supporting databases, applications, and end users as needed. Requirements * Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related discipline, or an equivalent combination of education and relevant experience.

• At least 4 years of experience in systems administration, infrastructure support, database administration, network administration, or a closely related technical area.

• Strong hands-on background with enterprise virtualization technologies such as VMware, Hyper-V, or similar solutions.

• Experience supporting hybrid infrastructure environments that include cloud platforms and on-premises systems.

• Solid understanding of networking fundamentals, including TCP/IP, DNS, VLANs, and related enterprise connectivity concepts.

• Experience with identity and access administration, including Active Directory and/or Microsoft Entra ID, with attention to governance and security controls.

• Proficiency with scripting or automation tools such as PowerShell, Python, Ansible, Terraform, or comparable technologies.

• Working knowledge of enterprise storage, backup, disaster recovery, and failover solutions, including SAN-based environments. Technology Doesn’t Change the World, People Do.®

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