SAP S/4HANA SD/Order-to-Cash Application Owner

Conexus has been engaged by a global life sciences organization to identify an experienced SAP S/4HANA Order-to-Cash Application Owner to join its technology organization during a major S/4HANA transformation. This is not a traditional Business Analyst or SAP support position. The organization requires someone with deep SAP SD/Order-to-Cash expertise who can take ownership of the OTC application and solution landscape, provide functional and architectural direction, and act as a key connection between business stakeholders and SAP delivery teams. The successful individual will take responsibility for ensuring that the S/4HANA OTC solution meets the needs of the business while maintaining appropriate SAP design, integration and process standards. The environment is already well into its S/4HANA journey. This position therefore requires someone comfortable stepping into an established transformation, understanding what has already been designed and delivered, identifying areas requiring refinement, and taking ownership of the solution moving forward., Own the SAP S/4HANA Order-to-Cash application landscape from a functional and solution perspective. Provide direction across core SD/OTC processes including:

• Sales order management
• Customer and sales master data
• Pricing and conditions
• Order processing
• Delivery and shipping
• Billing and invoicing
• Returns and related sales processes
• Integration with surrounding S/4HANA processes and applications

Act as the subject-matter authority for SAP SD/OTC when discussing requirements, issues and future solution decisions with the business. Solution Design & Architecture

Provide functional and solution-level leadership across the OTC landscape. Assess business requirements and determine how they should appropriately be addressed within SAP S/4HANA. Challenge unnecessary customization and help ensure solutions remain aligned with the wider S/4HANA architecture. Evaluate existing processes and solution designs, identifying where functionality should be corrected, simplified, standardized or further developed. Work closely with SAP functional consultants, developers, architects and integration teams to ensure designs can be implemented effectively. Business Partnership

Build strong relationships with Sales, Commercial and other business stakeholders whose processes interact with Order-to-Cash. Translate complex business requirements into clear SAP solution requirements. Equally, translate SAP functionality and technical constraints into language that business stakeholders can understand. The environment includes multiple stakeholder groups and competing requirements, so the successful candidate must be comfortable challenging requests, establishing priorities and driving decisions. S/4HANA Transformation

Play a key role in the continued development and stabilization of the organization’s S/4HANA platform following earlier deployment activity. Review areas of the current OTC solution requiring refinement or redesign and help establish a scalable solution for subsequent phases of the transformation.

Support activities associated with:

• Process design
• Solution validation
• Data readiness
• Testing
• Defect resolution
• Integration
• Deployment
• Stabilization
• Continuous improvement

Candidates should understand the realities of an enterprise S/4HANA transformation rather than having worked solely within steady-state SAP support environments. Data & Integration

Work closely with data teams to address OTC-related data requirements and issues. Understand the upstream and downstream dependencies associated with Order-to-Cash and how SD integrates into the broader S/4HANA landscape. Candidates do not need to be developers, but they should possess sufficient technical understanding to discuss integration, solution architecture, data dependencies and configuration with specialist technical teams. Pricing/Vistex, This position will suit someone who has moved beyond being purely an SAP SD Functional Consultant. We are particularly interested in individuals currently or previously operating as:

• SAP S/4HANA OTC Application Owner
• SAP SD Application Owner
• SAP OTC Solution Architect
• SAP SD Solution Architect
• SAP S/4HANA OTC Lead
• SAP SD Application Lead
• SAP Order-to-Cash Solution Lead

The successful person should still understand SAP at a detailed functional level but also be capable of stepping back and taking responsibility for the overall solution. You should be comfortable challenging both the business and delivery partners when required and be able to explain why a particular solution is appropriate rather than simply documenting requirements. What This Role Is Not

This is not primarily a Business Analyst position. Candidates whose experience is mainly requirements gathering, documentation, project coordination or SAP support are unlikely to have the depth required. It is also not purely a people-management role. The organization needs someone close enough to the technology and process to make credible decisions around SAP SD, S/4HANA and Order-to-Cash solution design. Location & Work Authorization

The position is based in the Greater Chicago area and requires a regular onsite presence. Candidates should be comfortable working onsite 3-4 days per week. Applicants must already possess unrestricted authorization to work in the United States without the requirement for current or future employer sponsorship. Relocation may be considered depending on the individual, but candidates must be able to meet the ongoing onsite requirement. Why the Role Matters

Experience with Vistex, particularly within pricing-related processes, would be highly valuable. The successful candidate should have strong knowledge of SAP pricing regardless of whether they have previously worked with Vistex. Required Experience

Candidates should demonstrate:

• Significant SAP experience with strong specialization in SAP SD/Order-to-Cash
• Hands-on experience working within SAP S/4HANA
• Previous involvement in at least one substantial S/4HANA implementation, transformation or deployment
• Strong end-to-end understanding of the OTC life cycle
• Experience owning an SAP application, solution or functional domain
• Ability to operate at Application Owner, Solution Lead or Solution Architect level
• Strong understanding of SAP SD configuration and design principles
• Experience working across pricing, sales orders, deliveries and billing
• Strong understanding of integration between SD and other SAP functional areas
• Experience working with business and technical stakeholders
• Ability to translate business requirements into appropriate SAP solutions
• Experience working within large, complex enterprise environments
• Strong communication and stakeholder-management capability

Highly Desirable

The following would strengthen a candidate’s profile:

• Vistex experience, particularly around pricing
• Previous life sciences experience
• Experience within another regulated industry
• Previous greenfield S/4HANA transformation experience
• Experience working through deployment and post-go-live stabilization
• Experience dealing with complex sales organizations and multiple stakeholder groups
• Experience improving or correcting an existing SAP solution following an initial implementation

Order-to-Cash represents a significant part of the organization’s S/4HANA landscape, touching sales, customer processes, pricing, logistics, billing, data and multiple integration points. The business therefore needs an individual who can provide genuine ownership of the area rather than simply support individual work packages.