Director of IT (Information Technology)

Position Summary: The Director of IT leads the credit union’s technology strategy, infrastructure, security, and vendor relationships. This person owns our Jack Henry Symitar core and our Q2 digital banking platform, and leads the responsible introduction of AI tools across the organization. The role reports to the [CEO / COO] and manages the IT team. The bank is willing to relocate the right person, · Build and carry out an IT strategy and roadmap that supports the credit union’s goals and member experience.

· Oversee administration, upgrades, and integrations for the Jack Henry Symitar core (Episys).

· Manage the Q2 online and mobile banking platform, including integrations, releases, and vendor performance.

· Oversee third-party applications connected to the core.

· Lead AI adoption. That means finding practical uses (member service, fraud detection, operations), evaluating vendors, and setting governance, data privacy and risk controls.

· Oversee cybersecurity, network infrastructure, disaster recovery, and business continuity.

· Make sure IT meets NCUA, FFIEC, and GLBA requirements, and lead IT audits and exams.

· Manage IT budgets, contracts and vendor relationships.

· Lead, mentor and grow the IT team, and build a service-focused culture.

· Partner with leaders across lending, operations, marketing and member service on technology projects.

I’m working with a strong community bank in the Florida Panhandle in need of an IT professional with strong Banking Technology experience, as well as experience with the following software is a plus: Jack Henry, Symitar, Q2, · A bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience

· 7+ years of IT experience in a financial institution, including 3+ years in IT leadership

· Hands-on experience with Jack Henry Symitar (Episys) and Q2 digital banking

· Proven experience introducing or rolling out AI or automation tools in a regulated environment

· A strong background in cybersecurity, networking and vendor management

· Working knowledge of NCUA and FFIEC regulations

Preferred:

· Credit union experience

· Certifications such as CISSP, CISM, PMP or ITIL

· Experience with cloud migration and data analytics

Skills

· Strategic thinking combined with hands-on technical skill

· Clear communication with executives, staff, and the board

· Strong project management and prioritization

· A commitment to member service and data security