Consulting/Principal Site Reliability Engineer

As a Systems and Cloud Operations Engineer, you’ll work closely with our Head of DevOps, Engineering team, and Product team to design, build, and operate the infrastructure that powers IDVerse.

What You’ll Do

• Apply and drive adoption of the AWS AI-DLC framework across UX, product, architecture, and engineering.

• Build and maintain our next-generation secure, scalable cloud infrastructure.

• Evolve and support our existing platform while preparing for future migrations.

• Participate in our global follow-the-sun support operations.

• Help architect not only our systems, but also the DevOps team, tooling, and operational processes.

• Contribute to reliability, security, automation, and operational excellence across the platform.

• Work with the solutions delivery and customer success teams to support our customers in the EMEA time zone.

While technical expertise is important, we place equal value on communication, collaboration, curiosity, and a passion for learning., 5+ years of demonstrated experience working with AWS services, including serverless technologies including RDS, DynamoDB, API Gateway, Lambda.

• 5+ years managing Linux/Unix-based systems and LAMP-style environments.

• Able to articulate your passion for systems reliability, AWS Cloud Computing, Security and Elegant Architectures

• Solid experience with server configuration, monitoring, troubleshooting, and maintenance.

• Solid understanding of:

• Networking fundamentals

• Load balancing

• System security principles

• Proven ability in automation and Infrastructure as Code (IaC).

• We use AWS CDK extensively.

• Excellent written and verbal communication skills.

• Strong documentation practices and attention to detail.

• You are autonomous, but also know it’s better to ask than to guess. You are dependable, responsible, and committed

• You understand that documentation is half the battle

• Experience with AI-assisted software development and familiarity with Spec-driven development practices and tools.

• Deep observability expertise and creating visibility into system behavior and enabling rapid incident diagnosis

• Demonstrated experience building platform capabilities that make other engineers more productive rather than simply running infrastructure