IT Analyst - Marketing

The IT Analyst supports and improves Oil & Gas Marketing and Production Services solutions, partnering with business and IT teams to resolve issues and deliver application, reporting, and integration improvements. The role also drives support-process automation and collaborates with leadership on a business-aligned, reliable, and optimized technology roadmap., * Supports Oil & Gas Marketing business solutions, including Crude and Natural Gas Marketing systems and related applications such as Allegro or other CTRM platforms.

• Supports Production Services managing Water Contract Data and reporting.
• Works with business users to understand needs, investigates system issues and data inconsistencies, determines root causes, and coordinates resolutions.
• Defines and documents business and technical requirements and communicates them across IT teams to ensure solutions meet business expectations.
• Coordinates with Integrations, Database Administration, Business Intelligence, and other IT resources on reporting, interfaces, data flows, and solution delivery.
• Partners with Oil & Gas leadership and Marketing and Production Services stakeholders to understand priorities and help develop and maintain the technology roadmap for the Marketing application and data stack.
• Assesses the technology stack for alignment, integration, supportability, duplication, risk, and opportunities to optimize; present practical recommendations and solution options.
• Manages communications with software vendors so business and technical requirements, issues, testing, and deliverables are clearly documented and addressed.
• Follows established project management delivery and change-management practices; supports user training and knowledge transfer.
• Coordinates or supports vendor service reviews, contract amendments, invoice reviews, and legal or audit requirements relating to system data, as assigned.

• Strong SQL and data-analysis skills, including the ability to write queries and investigate data issues.
• Strategic thinking and the ability to connect business needs, support insights, and technology capabilities to a practical roadmap.
• Demonstrated ability to automate or streamline manual processes using scripting, workflow tools, integrations, reusable templates, or other practical approaches.
• Experience with Cursor.AI or similar AI-capable platforms to drive productivity, accelerate analysis and development, and streamline support workflows.
• Experience with BMC Helix or another IT service management/ticketing platform.
• Working knowledge of IT change management, application maintenance, and controlled implementation practices.
• Clear written and verbal communication skills, with the ability to build trust across technical and business teams.
• Ability to manage competing priorities, organize work, and meet commitments in a dynamic environment.
• Familiarity with additional Oil and Gas Marketing business processes is a plus., * High school diploma (or GED).
• Minimum five (5) years of experience in in systems analysis, application administration, IT support or related role.
• Strong SQL/Oracle skills, including writing queries.
• An acceptable pre-employment background and drug test.

Preferred Qualifications

• Experience in the oil and gas industry or another technical, data-intensive domain.
• Experience investigating data issues, identifying inconsistencies, and working with IT teams on integration or reporting solutions.
• Experience working with business users and technical and non-technical resources to deliver successful project outcomes.
• Experience with Allegro or another Marketing/CTRM application and Oil & Gas industry experience are preferred.

Physical Requirements and Working Conditions

• Requires prolonged sitting, some bending and stooping.
• Occasional lifting up to 25 pounds.
• Manual dexterity sufficient to operate a computer keyboard and calculator.