Advancement Database Maager

The Advancement Database Manager oversees the accuracy, integrity, security, and strategic use of the University’s fundraising database, Blackbaud Raiser’s Edge NXT. Reporting to the Associate Vice President of Advancement, this role provides critical data infrastructure and analytical support for fundraising, alumni and donor engagement, and institutional decision-making. Working collaboratively with Advancement colleagues and campus partners, the database manager will develop reporting tools, maintain data governance standards, manage system access and integrations, and ensure reliable, actionable information for fundraising strategy and institutional reporting. The role also supports online giving, staff training, compliance, and gift recording operations to strengthen the University’s relationships with alumni, donors, and friends. Regular, in person presence on campus is required; this position is not eligible for remote work. Some travel may be required

Specific Job Duties

Database Administration & Data Integrity

• Administer and maintain Blackbaud Raiser’s Edge NXT, ensuring accurate, consistent, secure, and reliable constituent and fundraising data.
• Manage user access, security permissions, system configurations, data imports, online giving forms, and event registration tools.
• Develop and maintain database policies, procedures, data entry standards, and quality assurance practices.
• Coordinate data updates, address verification, constituent matching, and third-party data enhancements.

Reporting, Analytics & Strategic Support

• Design and maintain advanced queries, exports, dashboards, and reports to support fundraising performance, donor engagement, campaign activity, and institutional priorities.
• Provide timely, accurate fundraising metrics and analytical insights to Advancement leadership, the President’s Office, and other campus partners.
• Develop segmented constituent lists for targeted fundraising, alumni engagement, and institutional communications.
• Analyze donor and prospect data to support portfolio management, prospect identification, and fundraising strategy.

Compliance, Reconciliation & Reporting

• Coordinate annual Voluntary Support of Education (VSE) reporting and prepare database information for required financial and regulatory reporting.
• Partner with the Business Office on gift and pledge reconciliation, receivables audits, and alignment between advancement records and financial systems.
• Ensure gift and pledge reporting follows applicable institutional policies, IRS requirements, and CASE reporting standards.
• Maintain appropriate data privacy, confidentiality, and security practices.

Collaboration, Training & Process Improvement

• Provide onboarding, training, and ongoing technical support to Raiser’s Edge NXT users across campus.
• Collaborate with the Gift Recording Specialist and Prospect Manager to improve workflows, maintain data quality, and provide backup gift recording support during peak periods.
• Identify opportunities to streamline processes, improve reporting efficiency, and strengthen data governance across departments.
• Evaluate and implement appropriate tools and technologies that improve data management, reporting, and operational effectiveness.
• Perform other related duties as required

• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business Administration, or a related field
• At least three years of experience administering or managing databases in fundraising, development, advancement services, or a related environment.
• Demonstrated experience with Blackbaud Raiser’s Edge NXT or a comparable constituent relationship management (CRM) or fundraising database.
• Strong analytical and technical skills, including advanced Microsoft Excel and experience developing queries, reports, data exports, and data validation processes.
• Experience managing data integrity, user access, confidential information, and documented procedures.
• Strong communication, problem-solving, organizational, and customer service skills, with the ability to support users across multiple departments.

Preferred Qualifications

• Experience with financial reconciliation, gift and pledge audits, and collaboration with business or finance offices.
• Blackbaud certification, Professional in Advancement Services (PAS) certification, or related professional credentials.

Generous paid vacation, personal days, paid sick time and family leave, comprehensive insurance (medical, dental, vision, etc.) and retirement plans, flexible spending account, tuition remission, life and long-term disability insurance, and more. Learn more about employment benefits at the University of Lynchburg.

The University of Lynchburg embraces diversity in its broadest sense. We will cultivate an inclusive, equitable, and safe campus climate grounded in mutual respect and understanding, where all members of our diverse learning community - alumni, employees, learners, visitors, and volunteers- can thrive. The University of Lynchburg is an equal-opportunity employer.