Senior Technical Support Engineer - SaaS & Cloud Expert

Ingram Micro
Barcelona, Spain
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Application Programming Interfaces (APIs) Software as a Service Cloud Computing Databases Cloud Services

Job description

Ingram Micro España is seeking a Senior Technical Support Engineer to join our high-performing support team. You will provide expert-level technical assistance to customers, diagnosing complex product issues and collaborating with engineering to drive improvements.

You will work across SaaS platforms, APIs, databases, and cloud services, ensuring top-tier customer experience and timely resolutions. Strong communication and problem-solving skills are essential.

Requirements

You will work across SaaS platforms, APIs, databases, and cloud services, ensuring top-tier customer experience and timely resolutions. Strong communication and problem-solving skills are essential.

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